We were at this hotel from Dec 21-24, 2013. The price was very reasonable, but, they really do a poor job in maintaining the rooms. We were staying in room 301 and the room heater was broken. Instead of blowing hot air, there was only cool air. During the first night we thought the heater just needed time to heat up. After the second night, it became intolerable and we complained to the front desk. At that point the hotel was full and they offered us a portable electrical heater and warm blankets. It was horrible. We came to realize that the broken heater was a problem even before we checked in and that it was schedule to be replaced. If so, they should have taken that room off the market. That week in Carmel was cold so not having heating in the room was a problem. We were glad to checkout after the third night. When asked at checkout how we thought our stay was we explained the unpleasant experience. The only consolation from front desk was "we are sorry to hear that".
- Official Description (provided by the hotel):
- At our Carmel Ca. hotel you will find a quaint, yet stylish setting with an array of gracious amenities that include a heated pool, fitness center and the "Fuse" restaurant. We’ve truly created a destination within a destination. Additionally, we offer fantastic facilities for weddings, business meetings, retreats and special events. ... more less
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- Also Known As:
- Carmel Mission Hotel Carmel