We stayed here for 1 week as a couple. We stayed in a base-level suite (Santa Lucia) booked through Expedia.
We had a wonderful time staying here. From arrival to checking out the staff were so welcoming, friendly and helpful. The resort is beautifully kept, clean and quiet throughout. The room was very large and, again, finished to a high standard. There are so many small touches which make such a difference and make you smile - it was pouring with rain when we arrived but we were handed an umbrella to make our way up to the lodge to check in, when arriving in our room there were complimentary snacks, crisps, fresh fruit and a bottle of wine and four bottles of water chilled in a full size refrigerator. Water was replenished daily too. The lobby has a collection of DVDs to borrow and this was impressively up to date with many films catering for all tastes. The suite has its own Blu Ray player. Wifi in the room was fast (I measured 6-10 Mbps) and only once played up.
The hotel is only a 5 min drive from a Shell Garage, a large new Safeway supermarket and a Starbucks. There was always ample parking near to the room.
The reason for 4 stars rather than 5 is that the sound proofing in the room was not that good. Maybe it was because we were in a room that had an interconnecting door but we could hear people in the next room talking, using hair driers and their phone ringing. Secondly, the resort is dog friendly and unless a non pet room is requested there is chance that you would be placed next to a family with a dog.
Whilst an annoyance this did not really spoil our stay and we would definitely return if we were coming back to this area. Re noise, perhaps ask for an end suite to minimize the noise issue.
- Official Description (provided by the hotel):
- Stunning and relaxing, our elegant Carmel Valley resort is abundant with the natural beauty of Northern California, offering intuitive service and memorable experiences in a striking venue. Savor incomparable comfort, breathtaking vistas, and a delightful array of activities at Carmel Valley Ranch. ... more less
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- Also Known As:
- Carmel Valley Ranch Hotel Carmel
- Carmel Valley Hotel
- Carmel Valley Resort