We often visit our family in this city. This property takes pets. We have stayed here before, paying $10.00/night for the same pet. This time I was asked upon check-in, how much my dog weighed. I answered truthfully: 45lbs. I could have lied because the desk staff never saw the dog in the 6 days we were there.
Online reservations with Choice Hotels failed to mention the double charge for a dog over 25lbs, but had a goofy sentence about a pet limit of 4.
Best Western charges 10.00; sometimes is free. An Oregon Quality Inn charged us 10.00/night.
I am angry this wasn't made clear on the reservation form, and neither management nor CH customer support would back down from misrepresentation.
$120 for a clean poodle to sleep on the floor for 6 nights in room 238 [soiled chair; cracked toilet tank lid; locked window].
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- Also Known As:
- Quality Inn Castro Valley Hotel Castro Valley
- Holiday Inn Castro Valley
- Castro Valley Holiday Inn