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“Last stop in Palm Springs”

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Holiday Inn Express Cathedral City (Palm Springs)
Ranked #4 of 7 Hotels in Cathedral City
Certificate of Excellence
New York
Level Contributor
62 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Last stop in Palm Springs”
Reviewed 24 August 2012

Just spent one night at the Palm Springs Renaissance, two nights at the Hyatt Indian Wells and one night at this Holiday Inn. All three hotels provided the essential requirement of a clean room in a safe area. However, in terms of value-for-money and a welcoming environment, this hotel wins. No resort fees, no parking fees, free internet, free cooked breakfast, free upgraded room, quiet air-conditioning and no midnight parties.

  • Stayed August 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank oldfieldpark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, General Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 23 September 2012
Good day, oldfieldpark.
Thank you for putting your survey on Trip Advisor for our property!
As we are Holiday Inn Express and to provide the most convenient service for our guest, we do offer many amenities for free as you mentioned!
Free WiFi, Free news paper, Free local calls, Free parking, and Free HOT breakfast!!
Plus, our guest rooms had just went through major changes as new management had taken over the hotel!
Within a few weeks, our rooms should look very modern and fresh with all new goods!
Please come back and stay with us!

Charles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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257 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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Essex England
Level Contributor
251 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 484 helpful votes
Reviewed 22 August 2012

We spent 5 blissful nights here and will definitely be back. The staff were exceptionally helpful at all times. Our room had a pool view with fabulous mountain views. The breakfast area was always clean and well stocked. We slept peacefully in the quiet and clean surroundings. The poolmarea is huge and always spotless. However, we have always food it to be buoyant week-ends and Saturdaynwas busy on this visit. A large crowd of young couples arrived and set up their coolers and blasted their loud music poolside. The lyrics were not child friendly. The management responded to our concern by asking them to turn down the music immediately. They did but them it went back on again. The management immediately returned and the muis went off permanentlty. It was great to see the management take this seriously and act immediately. I can highly recommend this location. You won't be disappointed.

  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tappy Feet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 23 October 2012
Hello and thank you for sharing your detailed experience at our hotel!
We all know our pool area is quite enjoyable with beautiful open view of mountain but we strongly believe other guests are also to be respected at the same time!
Of course, it is ideal not to experience any inconvenience.
However, we strive our best to address issues as soon as it occurs with new management.
I greatly appreciate that you noticed we are trying.
Thank you.
We just had went through extensive room renovation so hopefully you could come back next time to enjoy all new amenities soon!
And don't forget to get in touch with us for anything you need for stay at our hotel.
Thank you again.
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Missouri City, Texas
Level Contributor
28 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 August 2012

Front desk staff was very friendly during my check in and entire stay....The outside grounds were well maintained along with the interior of hotel.
Room was very comfortable...Bed,linens,furniture.....Bathroom was clean and water pressure was excellent!
The only complaint was breakfast...2 mornings without the glazed cinnamon rolls that Holiday Inn Express in known for!
Hotel is close to restaurants,grocery store and approximately 5 minutes to hwy...
I would reccommend hotel for families or business and will retun in the future!

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trvlzom62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, General Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 23 September 2012
Hello, trvlzom62.
I appreciate your wonderful review of our hotel!
Your great review helps all of our staff members to improve for the better!
I apologize for not serving Cinnamon Rolls during your stay.
We had an incident where the delivery was mixed up with Cinnamon Rolls and had to deal with a few days without it.
Now, we changed our system a little bit so we NEVER run out of Cinnamon Rolls for all guests who come and stay with us!
Please do not hesitate to contact us hotel directly for the future inquiries and we will take care of it!
Thanks again,

Charles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Long Beach, California
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 June 2012

I wanted to get away for the weekend just me and my husband wanted to go to palm spring. anfd found the lovely holiday that is perfect, everything is at your finger tips and yet you are like in your own little private world. just to minutes to downtown palm springs and that's by the street probably 5 minutes by freeway. And the FREE breakfast was wonderful

Room Tip: All the rooms in this hotel are very good.
See more room tips
  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Missme_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Director at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 25 June 2012
We value your comment and I want to thank you for sharing your overall hotel experience. I am pleased to hear that you enjoyed your weekend get away. Please come stay with us again next time you are in the area. Thank you!

Yours sincerely,

Andrew Kim
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Los Angeles, California, United States
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 June 2012

Just what we needed - clean and close. A little pricey for what we needed ($165/night) but hey, we made last minute reservations on a holiday weekend in a town with just 7 choices . . .
Walls were a little thin - our neighbors were having, let's say, more fun than my daughter and I :)

  • Stayed May 2012, travelled with family
    • Value
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Helpful?
1 Thank MAMADEEJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew K, Director at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 13 June 2012
Thank you for choosing to stay with us during the busy long weekend. I hope you had a great birthday party. I am glad that you enjoyed your stay and please come back and visit us again soon.

Yours sincerely,

Andrew Kim
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Mission Viejo, California
Level Contributor
62 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 25 April 2012

Stayed over Easter weekend with my family. I'm all about cleanliness and this place was not as clean as I hoped. The pool water appeared less than clean. I did not want to swim in it. The pool area had food plates around it that seemed to have been there awhile. The eggs from the free breakfast were not good. The bacon and coffee were good however. My kids liked the pancakes. Don't think I'd stay again.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew K, Director at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 25 April 2012
Thank you for choosing Holiday Inn Express in Cathedral City and for your feedback. We apologize we were not able to meet your standards. However, please allow me to reassure you that the pool water and the area are cleaned every morning by our maintenance staff.

Once again, thank you for your comment.

Yours sincerely,

Andrew Kim
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Macclesfield, UK
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 23 April 2012

We stayed at Cathedral city for one night to take the kids on the sky train to the top of the mountain which is well worth the trip and to visit Joshua Tree park which is also really interesting.
The hotel is okay, but nothing more. Room okay, pool okay, view of the mountain nice, free breakfast okay, free parking good and easy access, staff not very friendly - hardly any eye contact, but generally it did what we hoped and it was a place to stay the night.
I think 3 (average) is fair as the staff didn't raise up what is an average hotel, no reason not to stay there unless you are thinking of more than two or three days, when it might start getting on your nerves.
We actually thought Palm Springs would cut down the journey to Las Vegas, but the sat nav / GPS brought us a long way back towards LA so it really didn't save any time at all, so don't make the same mistake we did just looking at the atlas map.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jon T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew K, Director at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 24 April 2012
We value your comment and I want to thank you for sharing your overall hotel experience. I would like to apologize that you did not find our staff friendly. It is our goal to meet every guest's expectation, and it is comments like yours that help us improve.

If you are travelling by car, Las Vegas is close to four hours away from the hotel. We hope to be of service on your next trip to the area.

Yours sincerely,

Andrew Kim
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cathedral City (Palm Springs)

Property: Holiday Inn Express Cathedral City (Palm Springs)
Address: 36101 Date Palm Dr, Cathedral City, CA 92234-1503
Phone Number:
Region: United States > California > Cathedral City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Cathedral City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Cathedral City (Palm Springs) 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Cathedral City is conveniently located in the heart of Palm Springs Valley. Our Cathedral City Hotel is a resort destination near Rancho Mirage, La Quinta, Palm Desert, Indian Wells, world class golf courses, spas, casinos, restaurants and shopping. While travelling to our hotel, you will be able to visit the Palm Springs Aerial Tramway, Indian Canyon Trails, Spa Casino, Agua Caliente Casino, Cathedral Canyon Golf, PGA West Golf, Cabazon World Premium Outlet Mall, Knotts Soak City, Empire Polo Grounds, El Paseo Shopping District, The Living Desert and Joshua Tree National Park. This Holiday Inn Express Hotel is a host hotel for The Big League Dreams Sports Park. We are just minutes from the Palm Springs International Airport in CA. Also nearby Palm Springs Convention Center, Downtown shopping, restaurants, and Indian Wells Tennis Gardens. All leisure or business guests will enjoy our high speed, wireless and wired Internet and complimentary business center. Come experience our serene outdoor heated pool and whirlpool with a large deck and mountain views. Our hotel also features a workout room. Our 100% smoke free hotel features the comforts of home. From our resort style pool, wonderful cinnamon rolls, cookies in the lobby every evening, and the Simply Smart Bedding Collection, this hotel in Cathedral City, CA is sure to please. ... more   less 
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Also Known As:
Holiday Inn Express Cathedral City (Palm Springs) Hotel Cathedral City
Holiday Inn Cathedral City
Cathedral City Holiday Inn
Holiday Inn Express Cathedral City (Palm Springs) California Desert, CA

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