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Holiday Inn Express Cathedral City (Palm Springs)
Ranked #4 of 7 Hotels in Cathedral City
Certificate of Excellence
Los Angeles, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great value, great service!”
Reviewed 2 June 2014

Maria and Wayne at the front desk were incredibly helpful to us. They gave us great tips on ways to maximize the fun of our stay in Palm Springs, and were extremely friendly and responsive. Given the price, our hotel experience pleasantly surprised us multiple times. Highly recommended!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poppies77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 22 July 2014
Dear Poppies77, thank you for you review! We are more than happy that you have enjoyed two of hour employees! We strive to provide excellent and genuine customer service! Please do come visit us again! If you have an questions or concerns for future reservations please feel free to contact us on the property level.



Best Regards,

-Hotelstaff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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257 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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1 review
Reviewed 17 May 2014

The Holiday Inn Express in Cathedral City is definitely the place to stay when traveling to Palm Springs. It is a family friendly hotel with a clean and beautiful facility. Customer service is awesome. I recently found myself out of luck when trying to book for a busy holiday weekend. They provided me with some great tips and sure enough later on during the day, with the help of Wayne at the front desk, I was able to book our rooms. I am a repeat customer and definitely recommend this hotel to anyone.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jiumara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, Guest Relations Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 26 May 2014
Dear Jiumara M, thank you for your kind expression! We are more than ecstatic that you have enjoyed our facility, not only our facility our employees! We strive hard to make each and everyone of our guest feel at home and enjoy our wonderful customer service! It is our pleasure to be able to accommodate you and help you with anything that we are able to perform. Please do come visit us again! If you have any questions or concerns please contact us on property!

Many thanks,

HotelStaff
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New Englander
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 13 May 2014

Our family stayed here in February of this year for three nights. We used the hotel as a base for day trips to Joshua Tree and Palm Springs for hiking and it exceeded our expectations- especially since this was the only available room in the Palm Springs area that would accommodate 4 people (we went during Modernism week?). The whole family was satisfied with the experience. Pool was great. Room and bathroom were clean. Staff were super friendly. View of the mountains from the room was perfect. Jacuzzi was tiny, but so what. The daily complimentary breakfast saved us a bunch. The special touch of hot chocolate chip cookies on Fridays and Saturdays was the best surprise! We do wish it was every night.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank H_Camber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 22 July 2014
Dear H_Camber, thank you for such a kind review! I am glad you really enjoyed yourself at our property! Yes the chocolate cookies are a big hit, we will keep in mind to see what we can do about implementing them every night. We are glad that you ended up staying with us and having such a wonderful experience . If you are ever in the Palm Springs area, please do feel free to contact us on the property level for future inquiries.


Best Regards,


-Hotelstaff.
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Sparks
Level Contributor
106 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 1 May 2014 via mobile

In the area for business the latter part of April. Rooms are dependably clean and comfortable at the Holiday Inn Expresses in which I have stayed in the past. This was no exception. Bed very comfortable. A little slow to get hot water in the sink but almost instant in the shower. Not sure why. My business required being outdoors from 6:00 AM until about 3:00 PM. Two of the four days my room was not made up by the time I returned. The first time I went out to give the maid time to do it. Second time I told her to skip it as I wished to take a nap. Other than that I was pleased with my stay.

There is a nice outdoor pool area and a small fitness center. Several strip mall restaurants within walking distance but car needed for others. No restaurant on site.

Continental breakfast was available in the mornings and included pancakes, scrambled eggs/omelets, sausage bagels, toast, muffins, cereal, etc., as well as coffee, teas and juices. Plenty adequate unless you are into full breakfasts. One downside was this particular week end there were two concerts in the area causing rates in all the motels/hotels to be at a premium.

Stayed April 2014, travelled on business
Helpful?
Thank Macomfs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 22 July 2014
Dear Macomfs, thank you for taking the time out to write a review out about our property! We are more than happy that you were pleased with your stay! It is our pleasure! We will defiantly discuss the housekeeping issue in the next meeting so that this doesn't occur once more! We strive to give proficient and excellent service! Please feel free to contact us next time your in the Palm Springs area!


Best Regards,


-Hotelstaff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
54 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 28 April 2014

My business partner and I stayed here in January for 4 nights. We were lucky to score an excellent rate on the IHG website after the rate had dropped from a pretty high rate previously. As always, everything was so relaxed and non stressed here. Eva on the front desk was a scream, so fun to deal with, but so professional at the same time. Eva is a real asset to this hotel.. The newly refurbed rooms are great and we got an upgrade to a room with a small lounge thanks to my IHG Platinum membership. The breakfast was nice and there were always tables available, unlike some HIE's where its bedlam at breakfast time. Only negative was one or two days the attendant at breakfast wasn't as nice as she could have been. Apart from that the staff were great, the housekeeping ladies were quick and efficient. Parking is free and plentiful. Laundry is a dream with new washers and dryers and never a queue for machines. Cant wait to return !!

Room Tip: Rooms facing the pool and mountain have lovely views..
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  • Stayed January 2014, travelled on business
    • Value
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    • Rooms
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Helpful?
Thank Musclebearnz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 22 July 2014
Dear Musclebearnz, thank you for your review! I more than happy that you enjoyed Eva's customer service and I will defiantly relay the message to her! We value your feed-back and your business! Please do come visit us again! Contact us on the property level for future inquires!

Best Regards,


-Hotelstaff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 April 2014

When I found out I'd have to go to Palm Springs for work, I was hoping to be put up somewhere swanky like the Ace or the Parker... So I was pretty disappointed that it was going to be a Holiday Inn. But as it turns out, this place had everything I could have needed. We were put on the first floor, which meant we were directly across the hall from the fitness center (bonus), steps from the pool, and had an easy side door we could enter and exit through. That was particularly handy, as my husband and baby daughter came along, so we could take the stroller in and out to the car without having to go through the lobby and around. The breakfast was basic but ample. (Though I'd recommend just a little coffee in the breakfast room and then hightailing it to Elmer's for breakfast -- that place is great!) The fitness center just had a few cardio machines, but it was underutilized while I was there so it wasn't an issue. The pool area was really lovely and the jacuzzi was nice and hot. On our first night we walked to a delicious Indian place in the strip mall right next to the hotel, which was great after having fought traffic from LA; the last thing we wanted to do was get back in the car and drive to dinner. The next night we ordered Thai food and my husband walked over to pick it up. It wasn't bad, though the Indian place was much better. Palm Springs proper is a bit of a drive, so this hotel wouldn't be ideal if you wanted to be right in town. But if you're looking for something reasonably priced with all the basic amenities and nice big rooms, this is a great option.

Room Tip: If you get a room with two beds, trying lying down on both before choosing which to sleep on. We sle...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Liz B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 22 July 2014
Dear Liz B, thank you for taking the time out to write a review! We are more than happy that you have enjoyed your stay with us! Please feel free to contact us on property level when your in the Palm Springs area again!



Warm Regards,

-Hotelstaff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Red Deer, Canada
Level Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 28 March 2014 via mobile

We are regular of HIE hotels and this one did not let us down. The rooms are good for the price, nice breakfast, but the POOL and jacuzzi areas were the best. I was suspicious of the pictures, nevermind they are real, a nice big pool area with great views. Courteous staff at front desk, breakfast bar, and housekeeping, ample parking, my only complaint is a bit of a mildey smell in the room, but we opened the window and it all cleared up. We will stay there again, and also recommend this hotel.

Stayed March 2014, travelled with family
Helpful?
1 Thank been_hereYT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIE-CC, Front Office Manager at Holiday Inn Express Cathedral City (Palm Springs), responded to this review, 22 July 2014
Dear been_hereYT, thank you for your kind review! We are glad that we did not let you down, and that you enjoyed your stay with us! We strive to make sure each and everyone of our guest needs are met, even though that can be impossible sometimes, but we can say we try! Next time your in the Palm Springs area don't hesitate to contact us on the property level!


Best Regards,

-Hotelstaff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Cathedral City (Palm Springs)

Property: Holiday Inn Express Cathedral City (Palm Springs)
Address: 36101 Date Palm Dr, Cathedral City, CA 92234-1503
Phone Number:
Region: United States > California > Cathedral City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Cathedral City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Cathedral City (Palm Springs) 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Cathedral City is conveniently located in the heart of Palm Springs Valley. Our Cathedral City Hotel is a resort destination near Rancho Mirage, La Quinta, Palm Desert, Indian Wells, world class golf courses, spas, casinos, restaurants and shopping. While travelling to our hotel, you will be able to visit the Palm Springs Aerial Tramway, Indian Canyon Trails, Spa Casino, Agua Caliente Casino, Cathedral Canyon Golf, PGA West Golf, Cabazon World Premium Outlet Mall, Knotts Soak City, Empire Polo Grounds, El Paseo Shopping District, The Living Desert and Joshua Tree National Park. This Holiday Inn Express Hotel is a host hotel for The Big League Dreams Sports Park. We are just minutes from the Palm Springs International Airport in CA. Also nearby Palm Springs Convention Center, Downtown shopping, restaurants, and Indian Wells Tennis Gardens. All leisure or business guests will enjoy our high speed, wireless and wired Internet and complimentary business center. Come experience our serene outdoor heated pool and whirlpool with a large deck and mountain views. Our hotel also features a workout room. Our 100% smoke free hotel features the comforts of home. From our resort style pool, wonderful cinnamon rolls, cookies in the lobby every evening, and the Simply Smart Bedding Collection, this hotel in Cathedral City, CA is sure to please. ... more   less 
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Also Known As:
Holiday Inn Express Cathedral City (Palm Springs) Hotel Cathedral City
Holiday Inn Cathedral City
Cathedral City Holiday Inn
Holiday Inn Express Cathedral City (Palm Springs) California Desert, CA

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