We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“heartless people”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Welk Resorts Palm Springs
Ranked #3 of 7 Hotels in Cathedral City
Certificate of Excellence
Reviewed 6 December 2013

We had booked for 3 nights here. Late 11/22 we received word my mother was about to passed away and I had to cancel the reservations, so I called they were the most heartless people in the world, they would not allow me to cancel. I would not stay here even with a free stay. Their cancellation policy says "Cancellation Policy: 30 days required for Cancellation.

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Service
Thank IT G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (334)
Traveller rating
Traveller type
Time of year
Language

228 - 234 of 334 reviews

Reviewed 3 December 2013

My wife and I, with one elderly parent accompanying us, stayed at this resort several years ago, and were impressed by the very large and well-appointed suites, quiet ambience, and a variety of available activities. The two of us just stayed at this resort a couple of weeks ago, and, although the suite we had this time was in a different building and somewhat smaller than that in our last visit, it was still very spacious and quiet. Everything inside was spotless, as were the grounds and all facilities. The guest demographic was definitely 'senior' for the most part. Available activities were several, although we did not participate in any during this stay. Yes, the resort is a bit older, but has been renovated and beautifully maintained. Staff were well-informed and gracious.

Room Tip: If you want a view, request a unit overlooking the golf course.
See more room tips
  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Danylo46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

Just returned from a very nice stay at the Welks Desert Oasis. We are Marriott owners and we weren't sure how a stay here would compare. It was a delightful surprise. The grounds are very well kept, the rooms are very updated and clean and the whole atmosphere of the resort was perfect. It was a very quiet and calm stay. Since the accommodations are all 1 bedroom and 1 bath the resort seemed to be mostly couples or two friends staying together. Not that we don't enjoy family trips its just this was very relaxing. They have activities going on every day and a calendar of events that you get when you check in. The staff was excellent in all areas of the resort. The golf course is walking distance to the club house. Recommendation for room would be upper floor and facing the golf course. A very pleasant surprise.

Room Tip: Ask for upper room facing the golf course.
See more room tips
  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank ilava
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2013

We stayed at Villas on the Green for a week before travelling here so were disappointed as this is a much smaller facility. The units are pretty old and not particularly attractive, although everything was very clean. The site is pretyt small too so you feel quite hemmed in and the views aren't great - many of the apartments overlook the car park. We seleted if because of the on site golf, but unfortunately the course was closed for reseeding!

We didn't like the location much either - Cathedral City is not the greatest of the neighbourhoods in the area, although road access to everywhere was very good. There are much nicer places and resorts to stay at. The other thing we didn't like is whilst there is plenty of car parking there is no cover or shade. Very odd for a place so hot all year round. Meant the car was like an oven every time you went to use it - you couldn't even touch the steering wheel for several minutes!

On a positive note the resort does have a nice pool area with a pool side bar and the staff were very friendly and helpful. There is also a small gym. Apart from that there are no other facilties at the resort.

We did enjoy our stay because we had great weather and the Palm Springs area overall is great.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jasmine101Surrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 October 2013

We stayed for almost a week in this lovely place. Good space in the areas, kitchen, living room etc. My husband and I really enjoyed our time in this hotel in a great location. The only I would complain is that you have to pay if you want they clean the suite, never saw something like this in other hotels.
And if you want a nice view to the golf course, do it with anticipation, we didn't make it and we got the parking view.

Stayed: October 2013, travelled as a couple
1  Thank Silvia O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2013

We typically look for a peaceful low pressure atmosphere when we travel, and we found this at the Welk Resort. From the moment we arrived we felt like we were returning family! We asked for a quiet room, we had to wait a little for it to be cleaned, but we got what we asked for, a nice end of row room on the top floor. There were a few kids at the pool so we enjoyed the adult pool and the conversations we had with other guests. The music at the pool was low key and a moderate sound, and the special events seemed fun, we did not participate but the Bingo looked a lot of fun. It's great that mostly everyone observed the "no pool chair" reservation rule which made it less frantic for us in the morning to get to the pool early to enjoy a prime location for all day sun.

Room Tip: You will hear traffic noise on the balcony if you have a room nearer the street but it's not ove...
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HappyValentineBride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

We have stayed at this resort once before and enjoyed it. We were there for 5
days and had a second floor golf course view. They are 1 bedroom units and
very spacious. They are well equipped for any cooking. It was very quiet and
didn't seem crowded. We enjoyed the pool area and they have a small
snack bar and a happy hour at the pool. You do need a car as there isn't
much within walking distance.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank jjwalter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Cathedral City
0.6 mi away
Holiday Inn Express Cathedral City (Palm Springs)
2.6 mi away
Staybridge Suites Palm Springs Cathedral City Golf Resort
3.3 mi away
The Westin Mission Hills Villas
The Westin Mission Hills Villas
#1 of 8 in Rancho Mirage
989 reviews
Show Prices
Show Prices
Show Prices
5.8 mi away
The Westin Desert Willow Villas
4.9 mi away
Omni Rancho Las Palmas Resort & Spa
3.5 mi away
DoubleTree by Hilton Hotel Golf Resort Palm Springs
Show Prices
Show Prices
Show Prices

Been to Welk Resorts Palm Springs? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Welk Resorts Palm Springs

Address: 34567 Cathedral Canyon Dr, Cathedral City, Greater Palm Springs, CA 92234-6637 (Formerly Desert Oasis Resort)
Region: United States > California > California Desert > Greater Palm Springs > Cathedral City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Cathedral City
Price Range: £125 - £318 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Welk Resorts Palm Springs 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
The Welk Resorts Palm Springs boasts 350 days of sunshine a year, with an average yearly temperature of 75 degrees. With breathtaking panaramic views of the San Jacinto Mountains, the resort is located 10 minutes from Palm Springs in Cathedral City, California. Swim in a large pool or lap pool, soak up some sun, or enjoy championship golf and tennis at our adjacent Cathedral Canyon Golf and Tennis Club, including a restaurant with locally inspired cuisine. Experience luxurious vacation villa accommodations that include full kitchens, living and dining areas, and private bedrooms with king beds. Activities Center includes fitness room, billiards, air hockey, darts, and Ping-Pong tables with planned activities and classes for all age groups. An arcade is next to the Activities Center. And when you’re ready to explore, nearby Palm Springs offers plenty to see – You won’t want to miss the Aerial Tramway, The Living Desert, Indian Canyons, Knott’s Soak City, Children’s Discovery Museum and Air Museum, world-class dining and shopping, including the popular Cabazon outlet, thrilling casinos, and more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TripOnline SA, Travel Republic (UK), Agoda, Ebookers, HotelQuickly, Evoline ltd, getaroom.com and 5viajes2012 S.L. so you can book your Welk Resorts Palm Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Desert Oasis Hotel Cathedral City
Desert Oasis Cathedral City
Welk Resorts Palm Springs California Desert/Cathedral City, CA

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing