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“Excellet - more that we expected”

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Quality Inn, Near Chico State
Ranked #4 of 17 Hotels in Chico
Certificate of Excellence
GreenLeadersBronze level
sebas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellet - more that we expected”
Reviewed 1 August 2013

I recently stayed here for a night with an entire 14-year-old girl's soccer team and it was fantastic. The rooms were clean and well-attended, the staff was *sterling* and the pool was perfect. We will stay here again!

The proprietors were extremely helpful and went out of their way to make us feel comfortable. The easy walk to downtown restaurants was an added bonus. A+

Greg - Sebastopol, CA

  • Stayed July 2013, travelled with friends
    • Value
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Helpful?
1 Thank GregCeni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mina J, Manager at Quality Inn, Near Chico State, responded to this review, 2 August 2013
Thank you for taking the time to review our hotel. Your feedback is important to us and helps us improve our quality of service for all our guests.

I remember your team staying here and everyone was so delightful! I'm glad that you found us to be a delight as well. Your positive comments really motivate us to strive and continue to exceed standards and expectations.

I hope that we see you again soon! Thank you again!
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267 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • English first
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English first
new plymouth
Level 5 Contributor
79 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 1 August 2013

This was a lovely clean well presented hotel. Many restaurants close by. Windows at night need to be kept closed otherwise too noisey. Check in was the best we have experienced so far on this trip. Breakfast was of a good standard. Only thing that let it down was no creamer in the room for our coffee , we rang reception to get them to send some up op us and was told to come to reception to get it ourselves. Security seems to be lacking in this area as one of the bikes parked from our group at 11.25pm the alarm went off ..now these alarms do not go off unless someone touches them. Icecream shop across the road has very yummy icecream .

  • Stayed July 2013, travelled with friends
    • Value
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Helpful?
2 Thank DesignerLas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mina J, Manager at Quality Inn, Near Chico State, responded to this review, 2 August 2013
Thank you for taking the time to review our hotel. Your feedback is very important to us as it helps improve our quality of service for all of our guests.

It was fabulous to have your group here with us! I loved having a personal chat with a few members of your group during breakfast.

I apologize that your stay did not exceed your expectations. Sometimes our staff may be unable to leave the desk due to high call volume and check-ins. Still, I understand the inconvenience this caused and apologize again. We typically have packets of creamer near the coffee machine for our guests.

Our parking lot is monitored by cameras as well as 24 hour security. Our front desk staff is also available to take your call at any time during the night when there is a disturbance or concern that you have.

I hope that you all have a wonderful trip and that we might be able to see you again. Thank you!
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Thousand Oaks, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 July 2013

I did not expect a 5 star hotel but almost got one. The hotel has been nicely upgraded with quality carpet, furnishings and comfortable bedding including crown molding and granite topped vanity and table tops! The breakfast was lovely and plentiful. The staff was friendly and accommodating and the manager had even left a hand written welcome note. Very nice! The only issue would be the noise from other guests which the hotel has very little control over. Still, the room was nice, the grounds seemed well kept and the room was very clean. Nice value for the money. I would stay here again.

  • Stayed July 2013, travelled on business
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Helpful?
2 Thank SCBSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mina J, Manager at Quality Inn, Near Chico State, responded to this review, 2 August 2013
Thank you for taking the time to review our hotel. Your feedback is very important to us and helps us to improve our quality of service for all of our guests. I'm thrilled that you enjoyed your stay while with us. All of our staff are very exceptional and want to make sure that our guests leave here feeling completely satisfied.

If noise is within in our control we will do something about it immediately. We want the best nights rest for our guest and have made a disclaimer for all guests to sign that we have zero tolerance for disturbances. There is someone available at the front desk 24 hours a day for your convenience. Please call us with whatever you need! We are here for you!

Again, thank you for your positive remarks. It really helps motivate our staff.
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Los Angeles, California
Level 4 Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 July 2013

Whenever my family comes to Chico to visit me they stay in one of a few hotels/ motels - this is one of them. It's right downtown, which makes it a lot easier to see them (it's less than 10 minutes walking distance from my house), and is nearby plenty of restaurants.

Beware of busy weekends, because college students from out of town will be noisy - if you're not okay with a little noise, downtown Chico isn't the place for you.

  • Stayed May 2013, travelled with family
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Helpful?
2 Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mina J, Manager at Quality Inn, Near Chico State, responded to this review, 28 July 2013
Thank you for taking the time to review our hotel! Your feedback is important to us and helps us improve our quality of service for all of our guests. A lot of guests love our location because we are within walking distance of Chico State, dining, and shopping.
Noise complaints are also taken very seriously. If there is any disruption from another guest, we will take care of the problem immediately. Our staff is at your service 24-7 to assist you with whatever you will need.
Noise from the downtown area isn't too bad. Since we are further down from the bars, we don't encounter too many problems with noise in the surrounding area.
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San Francisco
Level 4 Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 July 2013

We stayed here for a Thursday and Friday night in March of 2013. The room was fine-- comfortable beds, clean bathroom, adequate storage, and within walking distance of downtown Chico.

The problem was the other guests-- the folks on either side of us and above us were loud at all times of the night. Lots of car-door slamming in the parking lot, yelling and laughing in the rooms, music, etc. We stayed two nights and slept poorly on both. I know this isn't the motel's fault, but it seems like a very popular place with college-age travelers who stay in large groups. If this isn't your demographic, then it might not work for you.

Room Tip: Ask for a room on the second floor to avoid parking lot noise.
See more room tips
  • Stayed March 2013, travelled as a couple
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Helpful?
1 Thank BonzoGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mina J, Manager at Quality Inn, Near Chico State, responded to this review, 20 July 2013
I apologize that your stay did not meet your expectations. Our staff is available 24 hours a day and take noise complaints very seriously. Upon check in, all guests are required to sign next to a disclaimer that says if they make any loud noise, they will be promptly evicted. If it's within our control, we will do something about disruptive guests. In the future, please do not hesitate to call the front desk whenever you are having trouble sleeping due to noise from other guests. We will take care of the problem immediately.

We want to make your stay as comfortable as possible and that includes a good nights sleep! Once again, we apologize that you slept poorly while visiting us.

Surprisingly, most of our guests are college parents and not college kids themselves. We will not check in anyone who gives us the impression that they are just here to party.
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London, United Kingdom
1 review
Reviewed 19 July 2013

I was a visiting a friend in CA and, as a foreign traveller, this was easily one of the best service experiences I've had whilst travelling in America. The staff service especially, Ashley at the front desk was very genial and welcoming, the room-service was excellent and the room itself was always left very clean. I would definitely come back again next time I'm coming through the state.

  • Stayed May 2013, travelled solo
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Helpful?
Thank Max H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mina J, Manager at Quality Inn, Near Chico State, responded to this review, 20 July 2013
Thank you for your kind compliments! Your feedback is important to us and motivates our staff to continue providing excellence in customer service. I'm especially glad you enjoyed yourself since you traveled from so far! I look forward to seeing you upon your return to Chico! Thank you for choosing us as your lodging destination.
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1 review
Reviewed 17 July 2013

Central to all Chico attractions and four minutes from Cal State Chico. Nice clean rooms, nice beds and bedding No smoking in all rooms which was a plus for us. Will book again in August when dropping our kid off at Cal State Chico.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank N0SMAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mina J, Manager at Quality Inn, Near Chico State, responded to this review, 28 July 2013
Thank you for your feedback! It will help improve our quality of service for our guests. We look forward to seeing you in August!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn, Near Chico State

Property: Quality Inn, Near Chico State
Address: 715 Main St, Chico, CA 95928-5617
Phone Number:
Region: United States > California > Chico
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Chico
#3 Family Hotel in Chico
#5 Business Hotel in Chico
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Quality Inn, Near Chico State 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Welcome to the Quality Inn near Chico State near the California State University Chico campus. The Quality Inn® near Chico State is less than a mile away from the Bidwell Mansion State Historic Park outdoor recreation area and museum. This unique venue features a Victorian-era house with 26 rooms, a gift shop, a theater and more. Guided tours of this facility are held weekly. This California hotel is conveniently located in the heart of downtown Chico. If business brings you to town, the convention center and California State University, Chico campus are within walking distance. The Silver Dollar Speedway is within five miles. The city of Chico has recognized as bicycle friendly town, so hit the town for pleasure and explore the downtown area, Bidwell Park and much more. Additional points of interest close to this Chico, CA hotel include: Butte County Fairgrounds Sierra Nevada Brewing Co. Chico Museum. ... more   less 
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Also Known As:
Quality Inn, Near Chico State Hotel Chico
Chico Quality Inn

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