OK to start wife made reservations a month and a half before our trip and confirmed it on the phone . We arrived the first thing they wanted us to due is down grade to a smaller room . We had reserved a King suite pet friendly we often travel with pets so we know the drill . But this is were it goes down hill they don't have a pet friendly room available at least a king suite ( I suspect that they rented the one we had reserved at a higher rate, bait and switch) at this point they've got us stuck we are a long way from home with pets on a big basketball tournament weekend and they know it and basically have no choice to take what they would give us , Every hotel in town was booked. So we got the stinky loud two queen room for two adults two teenagers two Labradors by the ice maker stairway and entry door that goes to the pool, hotel room .Needless to say I wont be back I had talked to several parents that were UN happy also ( messed up reservations, noise different rates ) everybody I talked to had been charged a different rate than the other for the same room . I was with two basketball teams that wont be coming back that's 28 rooms that they wont rent to this group again we go there 2 to 3 times a year. Sound like good business to me . Thanks for the stinky room!!
- Official Description (provided by the hotel):
- Experience the best of Chico, California, including Cal State University Chico, the Silver Dollar Speedway and Bidwell Park, at this pet-friendly hotel. Situated in northern California's Sacramento Valley, the BEST WESTERN Heritage Inn - Chico is in the middle of it all. Less than five miles from major local attractions, including historic downtown Chico, the Silver Dollar Speedway and Bidwell Park, and close to excellent golf courses and a pair of shopping centers offering a slew of shopping and dining options, tourists and business travelers alike will have no shortage of nearby sites to explore. Just a short drive further, guests can enjoy the famed Sonoma Wine Region, the Honey Run Covered Bridge, and peaceful Lake Oroville. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Heritage Hotel Chico
- Best Western Chico
- Chico Best Western