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“Best Western - Chico, CA”

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Best Western Heritage Inn - Chico
Ranked #4 of 17 Hotels in Chico
Reviewed 22 August 2014

We had a great time and good food. No complaints. The hotel was located in a nice area, the staff were friendly and helpful, the beds were comfortable and the room was quiet. We enjoyed the waffles for breakfast and the staff was quick to keep the tables clean and the food items stocked.

  • Stayed: August 2014, travelled on business
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Review collected in partnership with Best Western
Thank 439suer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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230 - 236 of 365 reviews

Reviewed 18 August 2014

Room: 2 queens

Bathroom:

Pool: Outside of hotel building, not extremely well-kept small pool and tiny hot tub which was nicely hot.

Breakfast: Mediocre, sugar, rotten apples, waffle machine, coffee, tea... Person "working" was texting the entire time, dragging her head phones into the muffins as she added more muffins.

VERY SLOW WIFI. Dial up or overloaded?

9 mins from city center.

Room Tip: room: 221 is away from elevators and stairs, which we requested.
See more room tips
  • Stayed: August 2014, travelled as a couple
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Thank rustyferrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014 via mobile

We stayed at the Best Western in Chico for one night. The hotel is definitely older but our room was clean. The pool area was nice. Our beds were soft and comfy but holy cow they were loud and creaky! Every time one of us moved you could hear the bed creaking. The breakfast was very disappointing. They had a waffle maker, cold cereal, and some sad looking fruit. If you need a place for the night it will do. Some stores and fast food were near by.

Stayed: August 2014, travelled with family
Thank dponce1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

Staff always friendly, professional and competent. Hotel itself is an older building that has been renovated since Best Western acquired it. Room decor better than before, i.e. flat screen TV's, but appears to have used recycled furniture from another facility. I find the beds hard (I'm used to a memory foam style). There are individual A/C units in each room. If unit is left on prior to your arrival, room temp is fine. If not, depending on room location (south facing), it can take hours to cool the room. The rest of building seems warm - candy in vending machine was melted this time around (August). Opening room windows to cool room not practical since traffic noise is not sleep conducive due to location of facility on busy street and next to freeway. Swimming pool area seems like an afterthought and during week, construction trade trucks surround it in the evening. We come here frequently and have stayed at Holiday Inn, Oxford Suites etc and have found the best pricing at this facility. Rooms are clean, staff is attentive. The continental breakfast is a modest endeavor (i.e., muffins the size of golf balls) and the breakfast room should be bigger, outside access would be nice. We've had better experiences at other Best Westerns but given the price, location and competition in the area - and the friendly staff - we keep coming back.

  • Stayed: August 2014, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 August 2014

Fantastic lodging with great staff. Pet friendly was definitely a plus! Nice, large room with a great breakfast in the morning. Easy to make the reservation for a pet friendly room. Cleaning staff were friendly and took care of special requests.

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 August 2014

We were put in a occupied room, then sent to a disabled room that in the hall some one had been smoking, the room was awful. Then moved again to another room that was satisfactory. I think I should have gotten a free room. Because we stayed at a Best Western the rest of the family stayed, so you got 3 more rooms cause of us.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

This hotel is seriously in need of an exterior facelift. Beds were comfortable but there was mold on the ceiling in the bathroom. Clean and comfy otherwise.

Key did not work on three occasions but the staff was quick to help.

  • Stayed: July 2014, travelled on business
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    • Cleanliness
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Thank Robin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Heritage Inn - Chico

Address: 25 Heritage Ln, Chico, CA 95926-1368
Phone Number:
Region: United States > California > Chico
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 17 Hotels in Chico
Price Range: £65 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Heritage Inn - Chico 2.5*
Number of rooms: 99
Official Description (provided by the hotel):
Experience the best of Chico, California, including Cal State University Chico, the Silver Dollar Speedway and Bidwell Park, at this pet-friendly hotel. Situated in northern California's Sacramento Valley, the BEST WESTERN Heritage Inn - Chico is in the middle of it all. Less than five miles from major local attractions, including historic downtown Chico, the Silver Dollar Speedway and Bidwell Park, and close to excellent golf courses and a pair of shopping centers offering a slew of shopping and dining options, tourists and business travelers alike will have no shortage of nearby sites to explore. Just a short drive further, guests can enjoy the famed Sonoma Wine Region, the Honey Run Covered Bridge, and peaceful Lake Oroville. ... more   less 
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Also Known As:
Best Western Heritage Hotel Chico
Best Western Chico
Chico Best Western

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