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“Superb”
5 of 5 bubbles Review of Ramada Plaza Chico

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Ramada Plaza Chico
Ranked #7 of 17 Hotels in Chico
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Superb”
5 of 5 bubbles Reviewed 15 July 2014 via mobile

We stopped in Chico for our last night of a long trip. 103 degrees at 6pm. Upon arrival, Avi, the front desk clerk greeted us warmly. The staff was very friendly, nice air conditioned room and very cool pool! The entire place was super clean. We will definitely come back.

Stayed July 2014
Helpful?
Thank Dolores C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn C, Guest Relations Manager at Ramada Plaza Chico, responded to this review, 22 July 2014
Dear Dolores
We so appreciate your kind words and are delighted to hear you had a comfortable stay at Holiday Inn.We are glad to know that Avi greeted you warmly and you found our staff friendly as well as you noticed our property was clean . We will be happy to see you again
Thank You,
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498 reviews from our community

Traveller rating
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    77
    52
    61
See reviews for
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145
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Honolulu, Hawaii
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

The front desk people are friendly and funny. Checking in at a hotel usually sets expectations, for me anyway. Our stay was enjoyable, quiet and the rooms are pretty good. If you're looking for a cheap room and don't care about anything else, there are two bargain motels in this section of town. A few dollars more and you get better accommodations with a reasonably priced restaurant and bar. They even have a margarita bar at the pool on weekend afternoons.
I'll be back!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tramplineman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn C, Guest Relations Manager at Ramada Plaza Chico, responded to this review, 8 July 2014
Dear Guest ,
Thank you so much for taking the time to review our hotel and for saying that our front desk people are friendly and funny.We are happy that our service made a difference in your stay . See you real soon !
Thank you again .
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Napa
1 review
5 of 5 bubbles Reviewed 2 July 2014

The front desk, especially Gia, showcased amazing customer service. They helped me out many times through out my stay whether it be setting up transportation or even charging my phone. Always enjoy staying here!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nikkiromp1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn C, Guest Relations Manager at Ramada Plaza Chico, responded to this review, 8 July 2014
Dear Guest
Thank you for taking the time to write a review in regards to your recent stay at our hotel. We appreciate your positive feedback and are delighted to hear you say "The front desk, especially Gia, showcased amazing customer service. "
we look forward to welcoming you back soon!
Thanks again
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Walnut Creek, California
Level Contributor
15 reviews
6 hotel reviews
4 of 5 bubbles Reviewed 1 July 2014

I checked in during the mid afternoon on a Saturday. I was quoted one price and bed
accommodations in the confirmation online, and a completely different set of each upon arrival. I had to return to the front desk to prove it to the manager from my iPad. Fortunately the service, friendliness of the staff and the cleanliness of the room made up for what was now just a small inconvenience.

We liked that the air conditioner was quieter than any hotel we've stayed at ever, and there were ample towels for the shower. We slept well, had a great pillow selection. We didn't like the TV remote as it left out a lot of channels and did not work well. Overall still a good value, and we will return in the future.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn C, Guest Relations Manager at Ramada Plaza Chico, responded to this review, 2 October 2014
Sorry for late Respond !! First of all, i would apologize for all shortcomings during your stay . we will keep in notice so in future you or any guest didnot face same shortcomings.

I would like to thank you for appreciating our service and cleanliness of rooms
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Concord
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 June 2014

I checked in fairly late from being on the road... Restaurant was closing in 5 min. They kept it open for me. Grant was very attentive and provided outstanding customer service that exceeded my expectations. And the food was excellent. Angelica at the front desk is a great multi-tasker and was able to assist me with all of my needs. Thank you!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AshenRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn C, Guest Relations Manager at Ramada Plaza Chico, responded to this review, 25 June 2014
Dear Guest,
Thank you for sharing your reviews, we appreciate your loyalty towards our hotel and brand . Its our goal to satisfy our each guest and we want guest to be full satisfy before they leave property. Thanks for praising Grant's and Angelica's service towards you . Our staff wish to see you again and provide you best service during your next visit .
Sincerely,
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Chico, California
1 review
5 of 5 bubbles Reviewed 22 June 2014

The food was excellent and served in a very short period of time, and the service was exemplary as well. Our server, Grant, showed excellence in customer relations and had a great attitude. He constantly made sure that we were enjoying our meal, and to see if he could get us anything else. Overall a great dining experience.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn C, Guest Relations Manager at Ramada Plaza Chico, responded to this review, 22 June 2014
Dear Guest,
Thank you so much for taking the time to write a review about your experience in our Restaurant .
I thank you on behalf of Grant for liking his service . We promise you to provide same or more better service and food on your next visit .
Sincerely ,
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Fremont
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 June 2014

I was at this hotel for a few days and everything from right when I checked in to my check out was perfect. My first stay at this hotel and I must say I will be definitely
Be back. Avi was very good at the reception with my check in with his friendly personality. Rohit at the restaurant was very good too. Very clean and friendly staff whenever you need something.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Safiaali786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInn C, Guest Relations Manager at Ramada Plaza Chico, responded to this review, 22 June 2014
Dear Guest ,
Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. We try our best to provide best service to our Guest so that they leave property with full satisfaction . We thank you on behalf of Avi and Rohit . Hope we see you again soon.
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Chico

Property: Ramada Plaza Chico
Address: 685 Manzanita Ct, Chico, CA 95926-2359 (Formerly Holiday Inn Chico)
Phone Number:
Region: United States > California > Chico
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Chico
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ramada Plaza Chico 3*
Number of rooms: 172
Reservation Options:
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Also Known As:
Holiday Inn Chico Hotel Chico
Chico Holiday Inn

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