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Ayres Hotel Chino Hills
Ranked #1 of 3 Hotels in Chino Hills
Certificate of Excellence
GreenLeadersGold level
Reviewed 6 August 2012

We live around the area and We stayed at Ayers Hotel, Chino Hills for 7nights just to get away from home., at first we booked only for two nights for just the kids to go swimming because Ayers is the only hotel around the neighborhood that has swimming pool and jacuzzi. Then we extend it for another two nights until we ended up staying for 7 nights my kids just loved it and doesn't want to go home and we told them we are going to get broke..hahaha!! Yogurtland and other restaurant are just around the corner.The staff was excellent i spoke with Pam and Megan over the phone while we stayed there and they were very nice and thank you for giving us a good rate for seven nights stay...from the housekeeping to the hot breakfast..we loved the sausage by the way and of course the waffle is so yummyyy but we have to wait for like 2 something mins to be cooked but it was worth waiting. No complain at all. I posted some pictures on facebook especially when we were eating breakfast @ the courtyard and everyone was asking where are we at and they can't believed we were just around the neighborhood. I talked and marketed about the hotel at my work and showed them pictures and they want to stay there and also.The hotel is very clean, comfortable bed, nice and clean swimming pool, delicious hot breakfast but most especially ...we feel like we found a second HOME @ AYERS HOTEL, CHINO HILLS......GREAT STAFF!!! WE LOVED IT!!!

  • Stayed: July 2012, travelled with family
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Thank C0c018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this reviewResponded 20 August 2012

Dear C0c018 -

Thank you for allowing us to welcome you for seven days recently. I am so pleased we were able to make your staycation comfortable and accommodating. It sounds as if your family had a wonderful time here and we are so excited to have played such an integral role in creating a relaxing experience for all of you. We are very appreciative of your review and your word of mouth marketing to all of your coworkers. It is very humbling to know we made such an impression and we do hope you will visit us again very soon.

Sincerely,

Pamela Gonzalez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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478 - 484 of 583 reviews

Reviewed 3 August 2012

The service was excellent! It really felt like a home away from home. We were in Chino for a baseball tournament and Ayres in Chino Hills was an outstanding place to stay! It was our second year there, and they truly made us feel welcomed once again.

  • Stayed: July 2012, travelled with family
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Thank Kim32_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this reviewResponded 10 August 2012

Dear Kim32_12 -

Thank you so much for allowing us to welcome you to our hotel a second time. I am thrilled to know that you found your second stay as comfortable as the first. We are excited any time we can show a guest that an experience at our hotel can be consistently exceptional. We are very appreciative of your recommendation and hope baseball tournament brings you here again next year.

Sincerely,

Pamela Gonzalez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2012

Our son was married July 28 in Chino Hills and our family members rented about 18 rooms at the Ayres Hotel for two nights. Everyone in our party raved about the hotel.... Everything from the helpfulness of the staff to the delicious hot breakfasts. It is clean, nicely appointed and such friendly people who greet you and work there! We strongly recommend staying at the Ayres in Chino Hills if your travel takes you near there

  • Stayed: July 2012
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Thank Janelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Ayres Hotel Chino Hills, responded to this reviewResponded 10 August 2012

Dear Janelle -

Congratulations on your son's recent nuptials! Thank you so much for allowing us to be a part of this very special event. We know that the hotel experience should run as smoothly as possible during this event, which can be, let's face it, stressful for all involved. We were thrilled to make your stay as convenient and worry free as possible and are so happy everything went well. We greatly appreciate your recommendation and hope to welcome you back sometime soon.

Warm regards,

Pamela Gonzalez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2012

I enjoyed my stay in this hotel! It's very clean and they have good service. The breakfast was good. The price is ok. I will definitely come back and recommend it to my friends! ..............................................

  • Stayed: July 2012
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Thank Canchola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2012

We wound up here on a fluke. Our car broke down on the way to San Diego and we had to have it towed to the Ford dealer in Chino Hills. The repair was going to take at least a day, so the front desk there recommended Ayres to us as a place to stay. We went over to book a room. WHAT A DELIGHT! The front desk staff was SOOOO supportive and accomodating! We had a beautiful room (at what we felt was a decent rate for the amenities!), outstanding complimentary breakfast (NOT the meager "continental" kind! try the waffles!!), and they were very flexible with our check out time since 'when' the car would be done was kind of up-in-the-air.

In fact, we had such an awesome stay, we decided to book a room for our return trip home at the end of the week to break up the trip! If you find yourself in, or near, Chino Hills, book a room! You won't be disappointed!!

Room Tip: Take ANY upgrade on a room you can! The cost is nominal and WELL worth it!!
See more room tips
  • Stayed: June 2012, travelled with family
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Thank Zayne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2012

I stay at this Ayres location for business about 4 times a year. The hotel is clean and modern and the staff is very helpful. Breakfast is included with your stay and it is a hot drink that is made to order! They usually have cookies when you arrive as well. Depending on where my meetings are I usually stay here or at the Ayres Diamond Bar. This location is great in particular because there are a few restaurants within walking distance. I like the Corner Bakery and the Japanese restaurant has a great happy hour. Ayres is my favorite chain in Southern California and I will continue to stay here as long as they keep that hot breakfast!

  • Stayed: July 2012, travelled on business
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1  Thank squesada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2012

I did not stay at this hotel other than the lobby and the patio dining area which are both lovely relaxing (the chewy chocolate chip cookies at check in are a major plus!). This review is of the reservation process. I had 2 limited English speaking co-workers visiting and made a last minute booking after seeing their other booking was in too remote an area.

I spoke with with the general manager and a sales manager and while I wasn't able to qualify for a business corporate rate (the company I run is local to the area), a discounted rate was nevertheless extended to my co-workers' stay. :) I was even invited to stop and try out their breakfast and get a tour of the hotel facilities.

My co-workers did say that even though their rooms faced the 71 freeway, they slept soundly and was not able to hear any traffic. They also mentioned the rooms are spotlessly clean and everythig still like new in the hotel.

It's little touches of courtesy like what's mentioned above that goes the distance and makes a stay memorable. I won't hesitate to book here again the next time a guest stops by for business.

  • Stayed: July 2012
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1  Thank annieontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ayres Hotel Chino Hills

Address: 4785 Chino Hills Pkwy, Chino Hills, CA 91709-5849
Region: United States > California > Chino Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Chino Hills
Price Range: £109 - £132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ayres Hotel Chino Hills 3*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to the Ayres Hotel Chino Hills! This unique hotel oasis combines the comforts and conveniences of home with the warm hospitality you’ve come to expect from the Ayres name. Whether you’re here for a short business visit or a long, relaxing retreat, you’ll find all of the luxurious guest rooms at Ayres Hotel Chino Hills are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Ayres Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well lit work desks and Wifi, iHomes, hairdryers, and curved shower rods. And every morning you will start your day right with our complimentary full American breakfast.The nearby Big League Dreams ballpark beckons sports lovers of any age. Mimicking 6 major league stadiums such as Fenway Park, Yankee Stadium, and Wrigley Field the Big League Dreams ballpark is the ideal place for a sports enthusiast to spend their day in Chino Hills. If sports aren't your thing, the Chino Hills State Park is only 3 miles away and is the perfect open space area for a family or romantic picnic with a picturesque view of the Santa Ana Canyon. The Ayres Chino Hills has it all; from shopping at the Shoppes at Chino Hills, to golfing the El Prado Golf Course, even to splashing around at Raging Waters this is one Inland Empire destination that will not leave you wanting more. ... more   less 
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