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“Good place to stay around Chino”

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Hampton Inn & Suites Chino Hills
Ranked #2 of 3 Hotels in Chino Hills
Certificate of Excellence
Reviewed 11 August 2014

Nice and helpful staff Convenient location Multiple places to eat around or within a short driving distance Starbuck's within walking distance, if you don't like the coffee at the hotel One exit north on I-71 is a large shopping center with multiple restaurants

  • Stayed: August 2014, travelled on business
    • Value
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Review collected in partnership with Hampton
Thank Itzhak R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (366)
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219 - 225 of 366 reviews

Reviewed 3 August 2014

I recently stayed four nights here. I found the location to be convenient as it is close to many restaurants. It is a part of a shopping center that includes a movie theater and a Starbucks. There were a few things that could have been better. The towels were not white and fluffy. They were worn and grey. The room I had did not have a bath tub. My room was also facing the freeway. While I did not mind the traffic noise, it was loud. If you are a light sleeper, be sure to ask for a room that does not face the freeway.

  • Stayed: July 2014, travelled on business
    • Location
    • Sleep Quality
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1  Thank thuanh2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2014 via mobile

Our flight was delayed overnight bc of weather. I called the hotel to inform them of this, but they never answered. Not knowing if we even had a place to stay, we stayed at a different hotel. One week later the GM, Quinn Su, said sorry I keep your money. Please stay with us next time. Never again.

Stayed: July 2014
Thank J03C00L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonChinoHills, General Manager at Hampton Inn & Suites Chino Hills, responded to this reviewResponded 5 August 2014

I really appreciate you taking the time to let us know of your disappointment with the cancellation policy. I know how frustrating reservation problems can be and do apologize for the inconvenience.

It appears you had called our 800 number to cancel your room on 7/31/14 at 8PM, but your reservation was for 7/24/14.

We expected you on your scheduled date of arrival. As a company policy you must cancel your reservation 24 hours prior to arrival. For this reason, we were not able to cancel this reservation without a charge.

Please stay with us soon so that we can demonstrate our commitment to your comfort.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

The best night stay ever! Rooms were clean,comfortable & quiet. Staff was helpfu, and always smiling and professional. Parking is free, that is always a plus. All the extra features: internet, laundry area, pool area and free continental breakfeast all get good reviews as well. We would come again in a flash! Thanks Hampton Inn!

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hampton
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

Very clean, excellent staff. Easy access to major highways. Good eating nearby. Close to shopping. Very pleasant experience. Our baseball team stayed here for a tournament and the staff were very helpful. Despite the many children eating everything in site, breakfast was always clean and the food was hot. The rooms were spotless and well kept. The pool was a huge hit with the kids, of course.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Stephen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

The room was a decent size can clean. Quiet even though it was next to the elevator and a loud ice making machine. Comfortable bed. Office set up below average (small desk, and broken chair), but functional. Breakfast below average. Coffee selection was ok. Friendly front desk staff.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

We will definitely be back to this hotel. Frontline staff were friendly and helpful including providing directions and suggestions. This hotel was central to our family event and had one of the quintessential SoCal places to eat-Alberto's in the same plaza; great Mexican food at any time.Great to also have Starbucks and the gas station in the same plaza too.
Rooms were clean and neat and as we had a baby with us, the playpen the hotel provided had ample space. Breakfast was just right and if you wanted more there are plenty of places within minutes. Cookies and brown bag breakfasts are a welcome touch for any traveller. This is now a favourite place to stay when visiting family-we felt at home and relaxed.

Room Tip: Accessible rooms as advertised are great and feature lots of space for people with mobility issues...
  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank R S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites Chino Hills

Address: 3150 Chino Ave, Chino Hills, CA 91709-3518
Phone Number:
Region: United States > California > Chino Hills
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Chino Hills
Price Range: £96 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Chino Hills 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hampton Inn And Suites Chino Hills
Hampton Inn & Suites Chino Hills Hotel Chino Hills
Hampton Inn Chino Hills
Chino Hills Hampton Inn

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