We booked this hotel through Priceline and then when we arrived we found out the govt. rate we qualified for would have been cheaper. We were put into a smoking room initially, when I called and asked if we could be moved because we are not smokers and although they tried to mask the smell, to a non smoker it was still very strong, they told us because we booked with Priceline we got what they gave us. After explaining we aren't smokers, and then being put on hold twice, the receptionist, who was not very happy with us (I believe Maria was her name) finally changed our room to the complete opposite side, top floor. We did request a king bed but received a double :/ the bed was comfortable, but a bit tight when we are used to a king bed. We know we could have asked to change again but it just wasn't worth the hassles!
Also, this is actually a motel, not a hotel. Access to rooms from the outside walkway.
The pool was quiet, and we witnessed a beautiful rufus hummingbird visiting the flowers. The lounge chairs need to be replaced, as all three (that's all they had) were broken. Pool was warm though and there were tables with chairs.
The breakfast was quite funny, it was like people had never received a complimentary breakfast at a hotel before. Every table was full and there was even a line. By the time new food came out, it was taken up within 5 minutes. One lady sat and used the waffle maker for the entire time we were there as she was trying to feed her family of 6. Although there was hot food, we didn't get any. :/ The muffins and danishes were replenished and also disappeared in about 2 minutes, no joke! One banana left when we arrived, which we took and no other fruit was set out.
- Official Description (provided by the hotel):
- Offering an ideal location for business and leisure travel right off the 805 freeway, Best Western Plus Otay Valley is conveniently located close to Otay Mesa business park and is only 5 min from Tijuana Mexico.Best Western is also the closest hotel to the new Aquatica park by seaworld and the Sleeptrain amphitheater. ... more less
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- Also Known As:
- Holiday Inn Chula Vista
- Chula Vista Holiday Inn