I have just been on the phone over an hour trying to call Casa425 and book for the 2015 graduation weekend. They have computers and online booking, but for this weekend, they would rather everyone waste their time calling them repeatedly. I actually got through once, and the phone was disconnected by the phone company because Casa425 never picked it up. I appreciate that this is a busy time, but you, as a Four Sisters Inn, have more sophisticated means that this ridiculous system. I have called repeatedly for the last month, and you could not give me this date until last week. I am clearly an organized person, and I have stayed at your hotel many times. I would think that a repeat customer would be valuable to you. This makes me so angry, that not only will I choose another hotel next time (thank god for Airbnb, which is how I just booked whole house with a pool for grad weekend for almost the same price as here), I will choose another hotel over the Four Sisters Hotels unless you figure out how to rectify this insane system. You have really pissed off this regular customer. With Airbnb and VRBO around, is that so wise?
- Official Description (provided by the hotel):
- Hotel Casa 425 is a stylish boutique hotel and lounge opening onto a tranquil courtyard in the heart of historic Claremont Village, California. Located on the town square, within steps of fine restaurants, cafes, boutiques, art galleries and the prestigious Claremont Colleges, Casa 425 is the only sophisticated boutique hotel in Southern California's Inland Empire, a short drive from Ontario International Airport. Casa 425 is your home away from home, for business or pleasure, for drinks or the night: OUR HOUSE IS YOUR HOUSE ... more less
- Reservation Options:
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- Also Known As:
- Casa 425 Claremont
- Casa 425 Hotel Claremont