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“Great Staff”

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Best Western El Grande Inn
Ranked #2 of 5 Hotels in Clearlake
San Diego, United States
1 review
“Great Staff”
Reviewed 2 July 2014

I came in dressed like a slob in dirty shorts and a T shirt and the receptionist treated me with the same courtesy and respect as when I left dressed in a suit for a job interview. She let me check in early and check out late. That was extremely important to me since I had a job interview at 1, and it was really hot. Beautiful hotel with court yard in the center. I would strongly recommend this hotel.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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178 reviews from our community

Traveller rating
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    54
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
502 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 29 June 2014

We stayed here based on a recommendation from a local resident. Supposedly this is the best hotel in the area. This is not a bad place to stay, it's just not a really good place to stay. So I guess due to the lack of any better places to stay you are stuck staying here. The room itself was large enough and clean although a little dated. I did get a good nights sleep as the area is very quiet. The hotel is in need of an update. Unless they build a new hotel in the area I would stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
1 Thank vsattui123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redmond, United States
1 review
Reviewed 24 June 2014

Very clean and comfortable stopover for the money. Would not hesitate to recommend it. One of the best motel overnight places that we have ever stayed, and we are timeshare owners. Although the room was very clean and accommodating, we prefer staying at timeshares for long-term trips.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Donna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Davao City, Philippines
Level Contributor
31 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 June 2014

The hotel or motel whatever they call it is generally clean when we initially check in the first night. It was comforting that it was comfortable and the sheets and towels were white.

However, there seemed to be some problems in their service. We wanted to brew some coffee in the morning but when we got water from their vending machine, there was none. I asked help from the front desk staff but she just helped me get my money back from the vending machine and that was it. There was no breakfast offered though there was a restaurant in the ground floor but it would have better value if free breakfast was provided since Clearlake was a small area and did not have accessible restaurants outside.

When we returned from our activities at the end of the day, we found our room the way they were when they left. We thought they did not make it up as we forgot to put up a sign but we were surprised that they took the trash out, our wet bathroom rug and that's it. Worse, they did not even replace the bathroom rug and left it just empty.

Hope they improve on their service considering that Clearlake is really a small town and if the staff were more accommodating, it would have made our stay better.

  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank Pinky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 20 June 2014

The room was tired. The furniture was filthy. The room layout was amateurish. It is one of the better hotels in the area, but you may want to consider avoiding staying overnight in the Clearlake area.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Clearlake hotels

Henderson, United States
Level Contributor
6 reviews
6 hotel reviews
Reviewed 17 June 2014

Nice staff, but the rooms have some minor maintenance issues. Restaurant is adequate for breakfast. When I booked the room online, the room description stated that a continental breakfast was provided, but when checking in we were told they do not offer that service.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Lois H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas
Level Contributor
4 reviews
4 hotel reviews
Reviewed 17 June 2014

This hotel is one of the nicer ones in Clearlake. The pool was a disappointment, it was small and needed to be cleaner. However, the staff were friendly and the room is nice. We did have a mishap with the smoke detector, however, the staff tried to rectify it quickly. The bed was super comfortable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Travelinggirl55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western El Grande Inn

Property: Best Western El Grande Inn
Address: 15135 Lakeshore Dr, Clearlake, CA 95422-8106
Phone Number:
Region: United States > California > Lake County > Clearlake
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Clearlake
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western El Grande Inn 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Best Western El Grande Hotel Clearlake
Best Western Clearlake
Clearlake Best Western
Best Western El Grande Inn Clearlake, CA - Lake County

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