I travel to Clearlake twice a month and I've found this hotel is pretty good for the value. I'm not to picky, so it's comfortable for my needs. Staff has always been nice. Rooms are clean. Very comfortable place to chill outside the rooms with a little waterfall and what not. The restaurant's food is fair. The only thing I could knock about this place is the restaurant staff. One women in particular. Don't get me wrong, she is a nice person but the rooms do offer room service and i usually go down to look at the menu and decide what to eat and when I tell her I'd like to have the meal in my room she gives me the run around about how it's so hard for her to wait on people and have to bring food to my room. The one time she did I tipped her almost $10, but the last few times there has not been a single person in the restaurant and she gets an attitude about having to do her job. So I wait and take it myself. I would not ask if there were other people that she is waiting on, but I've never seen a single person in all the times I've stayed there. It's only the one women. The other is more than happy to do her job and I have to Jam her tip in her hand. It's as if she feels she did not deserve the tip. Other than one staff member I really can't complain about anything else.
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- Also Known As:
- Best Western El Grande Hotel Clearlake
- Best Western Clearlake
- Clearlake Best Western
- Best Western El Grande Inn Clearlake, CA - Lake County