Stayed for one night on way to Ave of Giants. Made reservation on phone and was told we would have a rollaway bed, sofa bed and regular bed in one room. Queens in 2nd room. Arrived to room 1 with regular bed, no rollaway (none left) and sofa bed not made up. Asked clerk, "Sue," for the rollaway bed and to make up the sofa bed and she said the rollaway was just a "request" and they were all out. Too bad! She reluctantly brought up bedding for sofa bed and tried to just hand it to me, I asked her to please make it up, as I expected it to be made up for me already. Overall bad experience: no rollaway,"Sue" was incredibly RUDE! Air con was VERY LOUD; room was very HOT when we arrived and fan in bathroom was also VERY LOUD! Really "Sue" was the worst part.
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- Also Known As:
- Best Western Cloverdale Hotel Cloverdale
- Cloverdale Best Western