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“Wonderful Experience” 5 of 5 bubbles
Review of Holiday Inn Express Colton

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Holiday Inn Express Colton
Ranked #3 of 7 Hotels in Colton
Minneapolis
1 review
“Wonderful Experience”
5 of 5 bubbles Reviewed 29 September 2013

We stayed at the Holiday Inn Express in Colton, Riverside, CA last weekend Sept. 21st. We had a small wedding party. The location was great and central to our various venues. The staff was amazing. Namely, Susan, Andrew, Christopher, Eddie, Ganny, Walter, Chris David. How many guests can name the staff of the hotel. Come for the Hospitality and stay for price and fun. We loved it. Thanks everyone at Holiday Inn Express Colton for making our weekend so memorable.
RG

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RGminnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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95 reviews from our community

Traveller rating
    30
    24
    21
    10
    10
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32
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 25 September 2013 via mobile

This is a very typical HI Express. The staff are very attentive although it could use a little TLC. AC units a little noisy but function OK. The sink drain plumbing in my room leaked and the carpet could stand cleaning. There are railroad tracks behind the hotel and I was awakened numerous times during the night by the train horns. I'll look for another location when in the area again.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank T G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, Manager at Holiday Inn Express Colton, responded to this review, 2 October 2013
TG -

Thank you for taking the time to review my property here on TripAdvisor. Your constructive feedback is essential in helping the Hotel staff and management know where our shortcomings are, so that we may make the appropriate modifications to better serve our future Guests.

I did notice within your review that you stated you would look for another property when you return to the area, however if your reconsideration is a possibility, I would like to personally invite you back for a future stay at my property.

Please do not hesitate to contact me by email at andrew.dominguez@brightonmgtllc.com if you would like to discuss any part of your stay in further detail.

Best regards,

Andrew Dominguez
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Bernardino
1 review
5 of 5 bubbles Reviewed 19 May 2013

we came from abilena tx. me and my daughter and grandson , we looked around for a hotel only to find many people running around out side, or it was to high ,,we came to the holiday inn express in colton ca, and I just want to thank the general manager Mrs Dawn ,and her team ,ganny,victoria ,and all the others at front desk ,Also in housekeeping Aurora and her team was exceptional and so was the maintenance guys :),walter/juan ,I must say the breakfast was soo good thanks rosalba for being a good host, i have work as a housekeeper in a fine hotel ,,i know details ,,,,this hotel has all of the above ,if you are looking for a all around hotel please try holiday inn express in colton. Thank you for all your guest services ,

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Karissa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Riverside, California
1 review
5 of 5 bubbles Reviewed 13 May 2013

While the hotel is under a change of management the professional staff has continually gone the extra mile to accommodate guest who are both traveling and or visiting the Southern California area. The management has made every attempt to work with their guests and accommodations through this seamless transition. Employees of this hotel pay close attention to the requests of their guests to see that their needs are fulfilled in a timely and professional manner.
Fresh coffee and welcome conversation is available 24x7 from the friendly staff. Coffee makers are also available for a fresh brew in the convenience of your own room.
The guest rooms are rather large, well furnished, and impeccably clean. The bath rooms are also large with a full size bath tub and larger granite counter top for storing all of your toiletries. Quiet running refrigerators and microwave ovens are kept in immaculate condition and good working order. Safety windows open for allowing fresh air into the rooms. The air conditioning units are quite adequate in maintaining the rooms very cool and comfortable.
Maintenance staff is also available for any special needs.
The courteous housekeeping staff does a great job keeping common areas of the hotel and rooms especially fresh and tidy. Excellent acoustics in the rooms make it difficult to hear external noise from other areas of the hotel.
A clean, convenient, and very affordable Laundromat facility is available 24x7.
Video cameras strategically placed in the parking area are an added value to the safety and security of the guests’ and their vehicles.
Over all this is a pleasant stay for the weary traveler visiting from afar or the working business guest to the Southern California area.

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  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Victor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peru, Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 April 2013

This was a wonderful stay in this hotel. Everything was so clean, in my room, hall ways, front desk area. The bed was very comfortable and I loved all the pillows on it. The guest service and housekeeping were very friendly. I stayed a week and had no problems. I would recommend this hotel to everyone that wants to stay in this area. I'm sorry to say I wasn't able to use the pool because of business but, it looked very inviting. This area of the hotel was very clean also. Thank you everyone working at this hotel for a real nice stay. The general manager should be real proud of it's staff. Thumbs up everyone.

  • Stayed April 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Cynthia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kutadawn, General Manager at Holiday Inn Express Colton, responded to this review, 24 April 2013
Thank you for staying at Holiday Inn Express Colton Riverside-North. I thank you for your complements and I will pass them on to the staff . It is always great to hear when we have made our guests stay with us a great experience. We look forward to having you stay with us for future visits to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwalk, Connecticut
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 19 April 2013

Hotel is clean ...rooms are comfortable and have microwave, fridge and dinette table. Nice pool w hot tub. Two fast food places in front ( yum yum and jack in the box) otherwise nothing else around. freeway in front, train in back :/ the hotel actually provides earplugs for this! The room is clean, water pressure in sink was too much and in shower too little. I would stay here again but not much longer than one night. Odor from smoking section "creeps" into non smoking section.

  • Stayed April 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank HONEYMOONER4EVR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Colton, responded to this review, 14 May 2013
Dear HONEYMOONER4EVR,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regard room amenities and cleanliness.

However, We’re sorry we fell below your expectation on shower pressure and the smell of cigarette smoke. We will address these points. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arizona
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 3 March 2013 via mobile

I have stayed at this location multiple times. I have found the hotel to be comfortable and the staff friendly. The only drawback to this property is that at the rear of this hotel, there are railroad tracks that have trains running all night long. If you are a sound sleeper then it shouldn't be an issue. If you are a light sleeper, as I am, you will need to bring ear plugs, run the cooling unit fan all night, or ask for a room on the freeway side which is quieter than the train side.

With that said, I would not hesitate to stay here again.

  • Stayed February 2013
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank sea_cruise86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Colton, responded to this review, 17 March 2013
Dear sea_cruise86,

Thank you very much for taking the time to write your comments. I understand that having a good night sleep is important and it sounds like we fell below your expectations. I am sorry for any inconvenience you experienced due to the outside noise. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Colton

Property: Holiday Inn Express Colton
Address: 2830 S Iowa Ave, Colton, CA 92324-5829
Phone Number:
Region: United States > California > Colton
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Colton
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Holiday Inn Express Colton 2.5*
Number of rooms: 149
Official Description (provided by the hotel):
Holiday Inn Express Colton Colton, Riverside and San Bernardino California are at your doorstep,the Holiday Inn Express Colton is nestled at the base of the San Bernardino Mountains, located off historic Route 66 on I-215 near many local attractions. You will find Riverside Community College Fiesta Village, Castle Park, California Auto Club Speedway, Riverside and San Bernardino Convention Centers, and the Western Regional Little League. Holiday Inn Express Colton is also just a short drive from the Ontario International Airport & UC Riverside. Guests will find deluxe room accommodations as well as spacious Jacuzzi suites. Hotel features include a fitness center, heated outdoor pool & spa, guest laundry, and complimentary parking. Local restaurants near the hotel include Pinnacle Peak Steak House, Yum Yum Family Restaurant and Jack in the Box. You'll also find Starbucks, Olive Garden and many more restaurants and shops within a short drive. Fresh coffee, baked cookies, outstanding service from our friendly staff and a well appointed clean hotel are a few of our standards you can expect here at the Holiday Inn Express Colton/ Riverside hotel in California. Let us provide you with the comfort and service you expect from Holiday Inn Express. We look forward to having you as our guest. Stay Smart at Holiday Inn Express Colton. ... more   less 
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Also Known As:
Holiday Inn Express Colton Hotel Colton
Holiday Inn Colton
Colton Holiday Inn

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