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Doubletree by Hilton Hotel Los Angeles - Commerce
Ranked #1 of 7 Hotels in Commerce
Certificate of Excellence
Reviewed 27 July 2014

Instructions were clear for an extended stay and I was asked to move to another room with different rate. to move all our luggage was a task of its own. My family and I decided to go to different hotel instead.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Fernando G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent T, Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this reviewResponded 29 July 2014

Fernando,

I’m sorry that we were unable to accommodate your request to extend your stay in the same room. In reviewing our hotel occupancy for that time period it looks like the room type you had, two double beds, was already committed to another family that had a reservation to stay with us. While we value your business and would have loved for you to stay with us another night, we were challenged with being sold out on that room type and fulfilling our promise to the arriving guest.

Kind Regards,

Tom Smalley
General Manager

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532 - 538 of 999 reviews

Reviewed 26 July 2014

Good location near freeway enabling access to all the tourist spots. Hotel is nice and clean. The rooms are standard but did not like the double beds which were too soft. Also our air conditioner sounded like an old Volkswagen beetle which I had turned off after the 2nd night and opened the window for air.

  • Stayed: July 2014, travelled with family
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Thank twinblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2014

This was my first time at this hotel. The welcome at check in was unpleasant! People at the counter didn't smile and greet guess well at all and listen to guess and put the right address on paperwork. Had to tell them to change my address. If you don't know how to spell ask, it does not hurt, it helps. Need to teach them how to look at guess and not at the computer when talking. Smile so I know this place is friendly. Cookies, Please teach the baker to bake! One under baked and the other one hard as a rock. Yes the clerk at the counter put the under baked cookie on top so you walk away thinking they are good. T.V. have something in the room to teach you how to use it!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Tina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent T, General Manager at Doubletree by Hilton Hotel Los Angeles - Commerce, responded to this reviewResponded 14 August 2014

Thank you for the feedback on your visit to the DoubleTree by Hilton Los Angeles Commerce. It was disheartening to read that you did not enjoy your first visit here. I am sorry that we did not deliver friendly and accurate service. We value your feedback and will use it to improve our overall service.

Tom Smalley
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

The staff was amazing! The hotel was very clean and If I ever asked or needed something the staff was on it! had my wedding here an I would recommend to anyone! So happy with everything! The food was great! My out of town guest loved the hotel! And pool was perfect! Its a great hotel to stay at and to hold an event!!!

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Christina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

the hotel is really nice. we all love outside sitting areas, the pool area is nice too. my kids loved the fitness center. only thing is the reservaion center told me something and when got to the hotel it was different, so that made my vacation difficult.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Harpreet J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 July 2014

I stayed here for conference nights in May and July 2014. You are given a delicius warm chocolate chip cookie upon registering. It is very accessible from I-5 and has a government rate which was within my County's limits. It was quiet, clean and lots of parking immediately accessible to the entrance. I enjoyed eating dinner at the hotel and there is an outdoor center courtyard as well as a large pool. I thought the accomodations were very comfortable and cost effective.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank Virginia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

I had a great stay at the Double Tree by Hilton in Commerce, CA. I've stayed there several times and always consistent in quality and service. The breakfast buffet is always fresh and good. The rooms are nice and quite and air conditioner works well and quite. The location is good next to Citadel Outlets good for shopping and food.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with DoubleTree by Hilton
1  Thank Angela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Hotel Los Angeles - Commerce

Address: 5757 Telegraph Rd, Commerce, CA 90040-1513
Phone Number:
Region: United States > California > Commerce
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Commerce
Price Range: £107 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Los Angeles - Commerce 3.5*
Number of rooms: 201
Official Description (provided by the hotel):
*In May 2017, the Doubletree by Hilton Hotel Los Angeles Commerce completed a 5 million dollar renovation. *Offers contemporary Southern California accommodations in the perfect location for business, vacation, shopping, or special occasion travel. *TerraNova Restaurant featuring California Italian Cuisine. *Adjacent to the Citadel Outlets offering the best in shopping and dining. *With over 6,000 sq. ft. of meeting & banquet space, we are the perfect location of events up to 500 people. ... more   less 
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Also Known As:
Doubletree Commerce
Commerce Doubletree

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