This is actually for the Kinder's in Hercules, Ca. Been there many times with satisfaction. The Mrs. asked a ball tip sammie (always a fav) and I opted for a combo plate. Counter person wrote down our order and proceeded to fill our request. The meat choices are ribs, ball tip and chicken. They were out if chicken (???) so I doubled up on the ribs. The Mrs. asked for a plain sammie, no lettuce, tomatoes or otherwise preferring instead to use the house BBQ sauce (very good). When we got home lip-smacking and looking forward to our dinner, the Mrs. Noticed her sammie was loaded with everything much to her dismay and it totally disappointed her. My order was fine. It was a 5 mi drive to Kinder's so not worth the gas to drive 10 mi to make it right. The ball tip is always fresh and tasty and the ribs are second to none with a very good rub applied. We love the food but it's frustrating to have to wait and even AFTER writing down our order, they still got it wrong.
Best advice is to make sure they get it right and check before you leave especially if you have a long drive home.
The food is highly recommended at any of Kinder's locations.
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