So, my girlfriend and I decided to stay at this hotel for the cheap price. The first room was "non-smoking" but reaked like cigs. We requested a new room...which management almost couldn't fathom...and were pleasantly surprised with how much better it smelled. We left to get dinner and came back to find the cheapest, flattest pillows I have ever seen on a bed- almost laughable. I walked down to the manager working (who like the previous reviewer stated, looked out of it and spoke broken english) and he told me that they had no extra pillows and that he could not open any room to get things until noon the next day when the cleaning crew showed up. WHAT? I also wanted to get some soap because the soap that was in the bathroom had been used already. Great way to cut down on costs I guess. He said that they "couldn't get me anything until tomorrow when the cleaning crew came". I couldn't believe it! So later that night we got a complaint about walking around by the people below us (mind you, there were only 3 cars in the parking lot that night) and I snapped. I walked down to the manager and demanded a refund and went down the street the the Best Western who gave me a discount for it being past 11pm. They were very nice and took $20 off the stay. I strongly caution anyone from staying at this filthy dump and please, if you don't believe me, find out for yourself. They simply don't care, it's that simple! He really started caring when I asked for his name and threatened to call the corporate office. I never did get his last name-which he refused to provide- and I thought I would just let the matter go, I had put him through enough, haha. Cheers!
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