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“While a nice hotel they charge you for parking”
Review of Hilton Concord

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Hilton Concord
Ranked #1 of 8 Hotels in Concord
GreenLeadersPlatinum level
Caiif. Bay Area
Level Contributor
63 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“While a nice hotel they charge you for parking”
Reviewed 26 May 2013

Admittedly, this is a nice hotel, we've stayed here before. Since our last stay they re-modeled the parking and they now charge a parking fee. Family come to visit, $10 bucks parking. Aside from this, it has clean-quite rooms and is very comfortable.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank pfergy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonConcordManager, General Manager at Hilton Concord, responded to this review, 28 June 2013
Thank you for your review.
Parking does have an added fee now, however, this isn't just for parking your car. This charge also helps us better serve our guests. We now are able to offer 24/7 Valet and Bellman service with added security and concierge services to the hotel.
We are happy you enjoyed your stay and hope to see you back soon.
Sincerely,
Jack Hlavac - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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906 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
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English first
Des Moines, Iowa
Level Contributor
144 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 May 2013

You can take the BART downtown, drive up into NAPA, or travel into the mountains! This is a great central location for seeing all of these. The hotel has been complete renovated within the last year and the decor reflects that. The touch key system is really easy to use as you don't have to take them out of a wallet, bag, purse. etc. Jogging trails run right behind the hotel! one of the best. Lots of places to eat just right across the street.

Room Tip: east facing rooms are the best
See more room tips
  • Stayed May 2013, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank blanchardbw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonConcordManager, General Manager at Hilton Concord, responded to this review, 20 May 2013
Thank you for your review! We are close to everything and it's so wonderful to hear all of the fantastic places you enjoyed while staying with us! The new key-system is wonderful when your hands are full!
Thank you again for your review and we hope to have you back again soon,
Jack Hlavac - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellevue, Washington
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 May 2013

Its a very nice place to stay. You wake up to a lovely view of the mountains. A few good Dining and Shopping places are close by. The staff is friendly and they make a point to greet you. The hotel has some good amenities apart from the usual stuff. You need to pay for the parking though if you stay here. I would definitely recommend this place

Room Tip: Choose the executive floor
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Green Features: Its practiced thoroughly , I appreciate the commitment made by the hotel
  • Stayed April 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank supershaque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonConcordManager, General Manager at Hilton Concord, responded to this review, 20 May 2013
Thank you for your wonderful feedback! We appreciate all our guests and love hearing how successful and easy your stay was with us!
We hope to see you again in the future!
Thank you again,
Jack Hlavac - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento
Level Contributor
3 reviews
3 hotel reviews
Reviewed 3 May 2013

Comfortable beds, warm & delicious meals. Great conference facilities. A wonderful weekend with friends. Appreciated refrigerator in room to keep drinks cold. When I discovered I'd left my toothbrush home, housekeeping nearly beat me back to my room with one! Service above & beyond. Great value for the weekend.

  • Stayed April 2013, travelled with friends
    • Value
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elaine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonConcordManager, General Manager at Hilton Concord, responded to this review, 20 May 2013
We make every effort to make sure every part of our guests stay exceeds. Thank you for your feedback. We hope to see you back at the Hilton Concord again soon!
Thank you again,
Jack Hlavac - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 May 2013

One of the few hotels that allow pets, and is clean, with in room wi-fi and most important of all, comfortable bed and pillows. Lot of of good eating placces within 1 mile of the hotel. Definitely a hotel we'll o back to.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Alice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonConcordManager, General Manager at Hilton Concord, responded to this review, 20 May 2013
Thank you for your feedback. We make every effort to make sure every part of our guests stay exceeds their exceptions and we love even more having the furry family stay with us as well!
Thank you again,
Jack Hlavac - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Webster, Florida, United States
Level Contributor
36 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 April 2013 via mobile

Great stay. Close to food options and the staff was very nice. My room was clean and quiet. 11th floor on east side of hotel.

This hotel offers executive lounge for Hilton members. The snacks and drinks offered were great.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonConcordManager, General Manager at Hilton Concord, responded to this review, 20 May 2013
Thank you for your feedback. We make every effort to make sure every part of our guests stay exceeds their exceptions!
Thank you again,
Jack Hlavac - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CA
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 April 2013

This hotel was very comfortable and clean as we have come to expect Hilton Hotels to be. After a long journey following a long day at work, it was a great pleasure to hear the sounds of nature as we drifted off to sleep. When we awoke to the sunshine, we viewed a lovely estuary and the beautiful mountains. A nice surprise in an urban area. The staff was cordial, efficient and welcoming. Overall, a very pleasant stay.

Room Tip: Ask for a room on the eastern side of the hotel.
See more room tips
  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank clwborges
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonConcordManager, General Manager at Hilton Concord, responded to this review, 20 May 2013
Thank you for your review and hope that you will stay at the Hilton Concord again!
Thank you again,
Jack Hlavac - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Concord

Property: Hilton Concord
Address: 1970 Diamond Blvd, Concord, CA 94520-5718
Phone Number:
Region: United States > California > Concord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Concord
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Concord 3.5*
Number of rooms: 329
Official Description (provided by the hotel):
The Hilton Concord's brightly-lit Concord, CA hotel is less than one mile from Waterworld California and the BART station. We're eco-friendly offering complimentary shuttle service to BART, within a 3-mile radius and for JetSuiteX flyers at Buchanan Field Airport. We're two miles from Pleasant Hill, CA and 30 miles from the San Francisco East Bay Area. All rooms include a mini-refrigerator, with in-room WiFi access (surcharge). Plus, an on-site fitness room, outdoor pool, outdoor patio, on-site restaurant and bar, multi-lingual staff, room service, outdoor courtyard and fire pits, lobby lounge and bar, and valet parking (fee assessed for valet). Host your wedding, meeting or event at our hotel with 20,000 sq. ft. of meeting space and superb wedding/event planning services. ... more   less 
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Also Known As:
Hilton Concord Hotel Concord
Hilton Hotel Concord
Concord Hilton Hotel

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