My daughter and i checked in Friday July 29th at 8:00 pm and checked out 1 1/2 hours later after we found Bed Bugs! When i told the clerk at the front desk that we saw Bed Bugs, he wasn't even surprised! We were offered "another room"!! As If we would want to stay in a hotel that has Bed Bugs! The gentleman that checked me out was very nice, but i have requested to speak with the hotel manager several times, and my calls have still not been returned.
We ordered room service, didn't get to finish it because we found the Bugs and they had the nerve to charge my credit card for the half eaten food! Oh, and the guy who delivered the food was texting while in our room and stood there until he finished!
I ended up going to the Marriott Walnut Creek that night and they were very nice and NO BUGS!!
- Official Description (provided by the hotel):
- The newly renovated Crowne Plaza Concord hotel is a full service property with 324 spacious guest rooms, offering all the amenities you expect including complimentary high-speed Internet access, complimentary parking and shuttle service. We are located conveniently in the San Francisco - East Bay area, right off highway 680, 25 minutes away from Oakland Airport and only 35 minutes east of downtown San Francisco. Our meeting and banquet facility offers over 33,000 square feet of flexible function space, including our California Ballroom, Sequoia Amphitheater and our beautiful indoor Atrium with lush gardens and koi ponds, a perfect setting for weddings and special events. The Crowne Plaza Concord has an appealing array of features and services that are sure to please. While you are here, you will appreciate the business center and you are sure to enjoy the indoor pool and whirlpool and NEW Vineyards Chop House - BAR on-sit. Concord is home to a multitude of corporate businesses, restaurants, shopping centers and department stores. Business travelers, families and visitors can enjoy Buchanan Fields Golf Course right next to the hotel, Concord's Waterworld California, nearby Mount Diablo, Blackhawk Automotive Museum, and Napa Valley Wine Country. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with IHG, Agoda, Booking.com, Travel Republic (UK), Hotels.com, Expedia, Evoline ltd, Cancelon, 5viajes2012 S.L., HotelQuickly and getaroom.com so you can book your Crowne Plaza Concord reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Crowne Plaza Concord Hotel Concord
- Concord Crowne Plaza