We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Suprised”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Concord
Ranked #4 of 8 Hotels in Concord
Reviewed 16 August 2013

A much larger facility than I usually stay in. Checking in was quick and painless, the staff very professional and informative. Although driving a full size truck was a little cumbersome to keep the vehicle out of the drive while parked, managed to find a couple spots in the back. The sleeping accommodations were good/comfortable, plenty of power for computing needs and the a/c worked quite well. Good size fridge and typical microwave, but was a little disappointed over the small bathroom. Entrance into the rooms were inside the building and walking around was a pleasure with all the plants and running waterways with fish. Even though it's a non-smoking facility, this place has done a good job setting up comfortable areas around the lot for smokers and for those who like to have a 'picnic' snack or chat outdoors on the tables and chairs provided. Outside seemed to be maintained as well as the inside as well. Not too many places to eat at within walking distance, but they do have an on-sight restaurant as well as a small supply of goodies to purchase next to the lobby.

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 23Dorsett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin S, Manager at Crowne Plaza Concord, responded to this reviewResponded 28 May 2015

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our property. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back.

Justin Saylor / Director of Rooms / Crowne Plaza Concord

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (408)
Traveller rating
Traveller type
Time of year
Language
  • More languages

238 - 244 of 408 reviews

Reviewed 29 July 2013

Thank you to the staff for making a business meeting less stressful. The room was clean and the bed quite comfortable. All of the staff at the desk were great from check in to check out. Joseph with room service along with Brian in the restaurant epitomized what customer service is. Well done!!

  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Roger B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron O, General Manager at Crowne Plaza Concord, responded to this reviewResponded 31 July 2013

Roger B,

Thank you so much for taking the time to share your recent experience at Crowne Plaza Concord.. We are delighted to hear that our staff were able to consistently exceed your expectations. Thank you for the flattering comments, we look forward to a return visit very soon!

Best Regards,

Aaron Olson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2013

I was very familiar with this hotel when it was a Sheraton in the early 2000s. It always had a nice feel to it, but now with a new brand and a renovation, it is truly a GEM! I was pleased walking in and seeing the new lobby, carpet, wall coverings, meeting spaces and guestrooms. I drove in on a Monday for a meeting, spent the night and had another all day of meetings on Tuesday before driving back to Sacramento Tuesday evening. This hotel went through a transformation and it was definitely for the better. I am pleased to say this hotel is one that I would recommend to anyone looking for a room in the Concord/Walnut Creek Area. Well done!

Room Tip: The Concord Wing is floors 1, 2, 3 and the Buchanan Wing is floors 4, 5, 6. 3 story hotel, but spli...
See more room tips
  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HotelDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin S, Manager at Crowne Plaza Concord, responded to this reviewResponded 28 May 2015

Thank you for your recent review on Trip Advisor. Customer feedback is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back.

Justin Saylor / Director of Rooms / Crowne Plaza Concord

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2013

We stayed here this weekend while visiting San Francisco. When we first arrived we were greeted with a smile and a very kind and sweet receptionist who checked us in quickly. We booked room 544 which is near the K parking lot. It was so quiet in our room the whole time you wouldn't of guessed a private airport was right out back which we enjoyed to be able to watch the planes flying in and out although while there we only saw a few come in and take off. My son really enjoyed it. Our window was a beautiful pop out style that filled the room with light, but when we wanted to sleep they have very nice "darkening" curtains. Makes the room perfect for a great night sleep or a mid day nap plus the beds are oh so very comfy! Didn't want to get up in the morning, lol. We booked our room with the breakfast which was awesome, well... after a few minute wait to be seated, but they did just get done with a huge brunch buffet and were really busy. Our waiter was super friendly and attended to our every need quickly. They sure work their butts off there! I will definitely be back to stay again. The koi ponds/stream through out the hotel court yard, water fall and pool are amazing and really sets this hotel apart from others. Plus the whole place is super clean and NO smoking in the entire hotel which we LOVED! Thank you Crowne Plaza for an amazing stay and we can't wait to come back!

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank LoriS143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin S, Manager at Crowne Plaza Concord, responded to this reviewResponded 28 May 2015

Greetings from the Crowne Plaza Concord Hotel. Thank you for your positive comments and for reviewing our property. Input from our guests is of great value to us, and we are grateful for you letting us know about your stay at the Crowne Plaza. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back.

Justin Saylor / Director of Rooms / Crowne Plaza Concord

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2013

We travel to Oregon every summer and break up the trip by spending the night in northern CA. This was the first time we had stayed at this hotel and we loved it!! A lovely spacious room, comfortable beds and lovely atrium courtyard. Breakfast vouchers for a hot, delicious meal in the morning! Very dog friendly! Highly recommend this hotel. Great internet deal!

  • Stayed: July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shotz51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron O, General Manager at Crowne Plaza Concord, responded to this reviewResponded 14 July 2013

Shotz51,

We are pleased to hear that your recent stay exceeded your expectations. Thank you very much for providing the feedback. We hope to welcome you back on your next trip!

Best Regards,

Aaron Olson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2013

A well appointed property that looks to be a conversion from one of the past Holiday Inn concepts with the big center court area. This makes for a very quiet and comfortable stay when you are assigned an inside room. A recent renovation has nicely upgraded the quality of the room furnishings as well as the appearance of the entire property. A good value hotel based on my evaluation of this hotel experience/price ratio. The service at the front desk is very good. The staff is helpful and very willing to provide assistance and accomodate guest request. They are to be complimented for their customer focus

The property is located in a convenient location relative to getting out and about to see the sights or for business. A couple of restaurants within walking distance, close to Walnut Creek which offers a terrific variety of restaurant choices. The restaurant at the hotel I would rate adequate but not a good dinner choice given the options in the area. I would say that all in all you will not be disappointed with a decision to stay at this hotel

  • Stayed: June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank gary c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Justin S, Manager at Crowne Plaza Concord, responded to this reviewResponded 28 May 2015

Dear valued guest;

We appreciate your recent review on Trip Advisor. Feedback from our guests is very important to us and we appreciate you taking the time to let us know about your stay at the Crowne Plaza Concord Hotel. Thank you for recommending our hotel to others. We appreciate your business and look forward to welcoming you back.

Justin Saylor / Director of Rooms / Crowne Plaza Concord

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2013

We recently stayed for 5 nights. Hotel rooms have been recently updated and remodeled. Beds and pillows extremely comfortable. (Stayed in double queen room). Bathrooms on the small and cramped side but nicely appointed. Staff was very helpful and was able to put a small refrigerator in our room for us. While hotel is non-smoking, many rooms on our floor seemed to blatantly disregard this. When front desk was alerted, they did try to remedy situation, but rooms continued to smoke during our entire stay.

We visited hotel restaurant for dinner and it was better than expected and we had a lovely meal.

I would definitely stay again.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank lumpybrowndog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aaron O, General Manager at Crowne Plaza Concord, responded to this reviewResponded 30 June 2013

lumpybrowndog,

Thank you for taking the time to share your recent experience in our hotel. Our new bedding package has received rave reviews and we are grateful that your expectations were exceeded as well. We are fortunate to have an incredible culinary and service team in Vineyards Restaurant, thank you very much for sharing your positive restaurant experience with us. As you mentioned, our guest rooms are 100% non-smoking so I was disappointed to hear about your challenges with neighboring rooms disregarding our policy. I will review our standards for addressing these issues with our staff so that we may better deter this activity in the future.

Thanks again for the feedback, we look forward to your next visit!

Best Regards,

Aaron Olson
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Concord
0.7 mi away
Hilton Concord
Hilton Concord
#1 of 8 in Concord
1,019 reviews
4.1 mi away
Best Western Plus Heritage Inn
4 mi away
Holiday Inn Express Walnut Creek
Show Prices
Show Prices
Show Prices
2.6 mi away
HYATT house Pleasant Hill
HYATT house Pleasant Hill
#1 of 6 in Pleasant Hill
521 reviews
4.7 mi away
Walnut Creek Marriott
Walnut Creek Marriott
#1 of 7 in Walnut Creek
807 reviews
3.7 mi away
Embassy Suites by Hilton Walnut Creek
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Concord? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Concord

Address: 45 John Glenn Dr, Concord, CA 94520-5604
Phone Number:
Region: United States > California > Concord
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Concord
Price Range: £81 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Concord 3.5*
Number of rooms: 324
Official Description (provided by the hotel):
The newly renovated Crowne Plaza Concord hotel is a full service property with 324 spacious guest rooms, offering all the amenities you expect including complimentary high-speed Internet access, complimentary parking and shuttle service. We are located conveniently in the San Francisco - East Bay area, right off highway 680, 25 minutes away from Oakland Airport and only 35 minutes east of downtown San Francisco. Our meeting and banquet facility offers over 33,000 square feet of flexible function space, including our California Ballroom, Sequoia Amphitheater and our beautiful indoor Atrium with lush gardens and koi ponds, a perfect setting for weddings and special events. The Crowne Plaza Concord has an appealing array of features and services that are sure to please. While you are here, you will appreciate the business center and you are sure to enjoy the indoor pool and whirlpool and NEW Vineyards Chop House - BAR on-sit. Concord is home to a multitude of corporate businesses, restaurants, shopping centers and department stores. Business travelers, families and visitors can enjoy Buchanan Fields Golf Course right next to the hotel, Concord's Waterworld California, nearby Mount Diablo, Blackhawk Automotive Museum, and Napa Valley Wine Country. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Agoda, Travel Republic (UK), Expedia, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, getaroom.com, HotelQuickly, 5viajes2012 S.L. and Cancelon so you can book your Crowne Plaza Concord reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Concord Hotel Concord
Concord Crowne Plaza

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing