We had three NON-SMOKING rooms reserved over Thanksgiving, all with double beds. When we checked in, we were told there were only king beds left so had no choice but to take the rooms. One of the rooms smelled like someone had just been there smoking a cigarette--the odor was so strong. The manager sprayed something in the room to reduce the odor but you could still smell it. The ashes were on the table and there was also a cigarette burn. So who was in the room after the maid had cleaned? Anyway, we asked for a discount and the manager had to check with the owner! We were told he would give us the room for half price so we accepted. The next couple of hours were spent trying to find another hotel but we first had to find out if we could get out of the Days Inn reservation without a penalty. The manager told us we could but we wouldn't get a discount on the room that smelled like smoke--unacceptable! The bathroom in our room smelled like smoke as well and there was a gap under the door--same with another room we rented. The owner doesn't allow the manager to make any decisions which I think is terrible. Anyway, the owner finally agreed to the discount. We left for the Hilton and couldn't have been happier--plus, it was only $5 more a night.
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- Also Known As:
- Comfort Inn Concord
- Concord Comfort Inn