I made a reservation with the inn a month in advance and was promised a crib by a staff member, which they falsely advertise for. They called less than 48 hours from check-in time to tell me they did not have a crib. When we tried to confront the situation we were not allowed to talk to a manager or supervisor. I was informed by the staff member who promised the crib that she was told to 'handle' the situation since she caused the problem. I couldn't even get the supervisor's last name or any owner information after being extremely upset. This was handled very unprofessionally. They make false promises and have false advertising. The inn and staff can't be trustes. This was a huge inconvienance to our family and I am very upset with this establishment!!!
- Official Description (provided by the hotel):
- The Coronado Inn is located on beautiful Coronado Island, home to one of the top 5 beaches in the country. With its great atmosphere and central location, the Coronado Inn is the perfect hotel for vacation or business. Come stay with us, our friendly staff is eager to make your stay as enjoyable as possible. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Booking.com, Priceline and Evoline ltd so you can book your Coronado Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Coronado Hotel Coronado