It is with great sadness that I write this review. Coronado is one of my most favorite locations and I have stayed at this resort many times. However my last experience with the Coronado Beach Resort will be my last.
I booked my reservations with Resorttime.com for September 30, 2010. I paid for three nights in full in advance. This is the website that the resort directs you to. When I arrived at the hotel at 3 pm, they apologized to me and stated that while I paid for my reservation in full, they did not have a room for me. They offered to put me at the Loews, pay for my stay, and refund the amount I paid. I stated that the Loews was not acceptable as we stay at the Coronado Beach Resort for the location. They offered to put my up next door at the Glorietta Bay Hotel, I accepted. Again, they stated they were sorry, would refund my hotel stay, and cover the rate next door. They gave me a letter and I was on my way.
Well I came home to no refund. I contacted resorttime.com and they credited their portion of $55 back. They contacted the hotel multiple times and finally stated, yes they are going to credit me the money. Weeks go by, no credit. I call, leave messages (at the hotel) again Resort Time calls them. Again empty promises. Two months later, no credit and finally I contacted my credit card company who filed a dispute.
I had an amazing stay at the Glorietta Bay. They were great. I will never, ever rent from Coronado Beach Resort. These are private timeshares. I have read about this happening before. While I loved the stays I had, having one cancellation can ruin a vacation. But to make matters worse has been the service I have been given.
- Official Description (provided by the hotel):
- Located in the romantic and historic Coronado Island, Coronado Beach Resort emulates a unique beachside charm with an urban backdrop. Choose from a variety of our suites which give you the comfort & convenience of home while still having that vacation getaway. Located in the heart of Orange Avenue, our guests are steps away from the unique shops, restaurants, and bustling atmosphere of the charming downtown area. Dine in and enjoy the Jacuzzi or Adventure out and experience Coronado Island from a new view with access to our off property Pool, Basketball & Tennis Courts. Come and stay at Coronado Beach Resort and take that relaxing & fun filled vacation that you've always dreamt about. Please note a Resort Fee of $20 plus tax will be collected at time of booking. Check-in is at 4 pm and check-out is at 11 am. Guests must be 18 years of age or older with a valid ID and credit card to book and check-in. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travel Republic (UK), getaroom.com, TripOnline SA, Ebookers, Evoline ltd and 5viajes2012 S.L. so you can book your Coronado Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Coronado Beach Hotel Coronado