Customer service is number 1. Dumpy motel but I chose it for the location. There was a problem with my reservation, so they were going to switch me to a smoking room. The room wasn't ready so I pack my stuff and put it in the car. I left to go to my son's water polo game and when I returned the attendant had changed and the new attendant was unaware of my situation. The room I was promised was gone and was going to have to pay 50 dollars additional for a room. I could believe that there wasn't any information about the change in rooms. The new attendant did not care at all about my situation and only cared about the 50 dollars. No more Best Westerns for me. They are always risky.
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- Also Known As:
- Best Western Coronado
- Coronado Best Western