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Marin Suites Hotel
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Reviews (604)
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Reviewed 22 November 2013

Our check in was fast and easy and on other occasions when we had questions about nearby restaurants, check out, and billing, we found each interaction very pleasant. So the staff and service was excellent. Our room was somewhat updated, at least cosmetically, but beyond that there are several deficiencies. The circuit breakers were in an uncovered box on a wall in the bathroom less than 3 feet from the shower; who's idea was that? The heat (not really needed in nice California weather) is an old wall furnace. There is no A/C, also not really essential during our visit, but it would have been nice for ventilation to circulate air instead of opening the window but in so doing letting in the noise. After 8 days, the free breakfast became boring; no changes; fresh fruit on only two of those days; no eggs except hard boiled. Parking at night was always a problem when coming back after 6pm; they simply do not have enough parking and they were always booked solid. We were on 2nd floor and always heard footsteps and noise from floor above us. Lots of families so a bit noisy. Nice size room with desk, kitchen table, fridge, and microwave. Any other accommodations in the area are $100/night more and up. So a great value. If you are watching your budget, it's a good choice.

Room Tip: Ground floor is best if you have heavy luggage.
  • Stayed: November 2013, travelled as a couple
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Thank 77Northeast_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew A, Director of Sales at Marin Suites Hotel, responded to this reviewResponded 25 November 2013

Thank you for the feedback and expressing both the positives with our negatives with the hotel. Yes, we are an older hotel and we are updating all the furnishing as well, painting and carpeting in all of our rooms. We appreciate the fact that you enjoyed the service of the hotel and recognized our location. We really are so close to so much.

We also understand the problem with parking late at night. It is nice to be sold out. However, with the remodeling going on it does take away some parking spaces. We apologize for your inconvenience. We should done be very soon!

Again, thank you for recognizing the real value with our property and the location.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2013

I stay in the San Francisco Bay Area frequently and am now annoyed with myself for not previously discovered Marin Suites Hotel.
The facility is very well maintained, the rooms are large and comfortable and having a kitchen facility in the unit puts it over the top compared to other hotels/motels in the area.
I would give it a fifth star but it really is not a deluxe accommodation. That said, it is the first place I will try to reserve in future visits to the area. Oh, and it is walking distance to "Book Passages", Marin's outstanding book stores.

Room Tip: For me, being away from the freeway is important. The staff accommodated my request.
  • Stayed: November 2013, travelled on business
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Thank Pattitraveler72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew A, Director of Sales at Marin Suites Hotel, responded to this reviewResponded 25 November 2013

We are excited that you have discovered us and how close we really are to the city. Yes, Book Passages is a jewel of a book store. They are more than a nice variety of books. They also have seminars, book signings and a lot more to offer.

Thank you for the feedback, we hope to see you on your next trip to the area.

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Reviewed 19 November 2013

Clean and large rooms with nice amenities. Beautiful outdoor fireplace/area. Very pleasant place to stay, friendly staff and great location. Convenient place for pets. If I were staying longer, the only thing to improve might be a larger closet. The bathroom has some nice storage though. Beds were comfortable.

  • Stayed: November 2013, travelled with family
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Thank Elizabeth Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew A, Director of Sales at Marin Suites Hotel, responded to this reviewResponded 21 November 2013

Elizabeth:

Thank you for your kind words. It's nice to see that you were able to advantage of our Sanctuary area and sit by the fire.

All of our rooms seem to have their own personality. Yes, some of our two bedrooms we have smaller closets. Having all the rooms being so spacious, you would think the architect would have thought of that years ago. We have added the Armoire in rooms to give you some closet space.

Again, thank you for you feedback. We look forward to having you stay again.

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Reviewed 11 November 2013

Three of us stayed in a 1 bedroom two bed suite and it was absolutely fabulous, the whole suite was remodeled and felt clean. We really did feel like we were on a resort, the pool and spa felt great! The breakfast in the morning was fine, nothing too special but the waffle station is always a hit! The bathroom was perfectly sized and we loved the kitchen! We were able to cook dinner and have the convenience of a sink! The cookware was all there and the dishes were perfect for up to four. The location is great as you can walk to the multiple shopping centers right around the area. Hope to visit again!

Room Tip: Ask for a corner room or the top floor.
  • Stayed: November 2013, travelled with friends
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Thank Sammy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew A, Director of Sales at Marin Suites Hotel, responded to this reviewResponded 15 November 2013

Thank you, thank you and thank you! We appreciate the feedback and reading such a positive review. It's guest like you that shows all the work we are doing to improve the experience here is paying off. We do hope to see you again...

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Reviewed 9 November 2013

Had a huge suite that was on the corner. Right off the highway and the value is tremendous, especially given the prices in Marin that close to San Francisco. They've really worked hard to make this place nice. Room was spotless and the beds were incredibly comfortable to sleep in--bedding was super clean and divinely soft. You can see the older parts of the structure, but they've made up for it with the Sanctuary fireplace room, outdoor spaces and the excellent breakfast in the morning. Highly recommend for a good night's rest.

  • Stayed: October 2013, travelled with friends
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Thank Andypantz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew A, Director of Sales at Marin Suites Hotel, responded to this reviewResponded 15 November 2013

Thank you for your kind feedback. We have been working on improving the property and we are going to continue to add, fix or make changes for our guest. We hope to see you again...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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