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All reviews the executive lounge south coast plaza orange county nice hotel self parking john wayne airport business trip definitely stay here again free shuttle fitness center close to the airport newport beach conference lobby costa starbucks mall
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Reviewed 28 April 2014

Hotel is noce, food lees then desirable. The location was very nice and easy to get to. The internet service should be provided for all guests and should not have to pay additional parking fees when you are a guest.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kelli S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded 30 April 2014

Dear Kelli S.

The parking fees you will find with most of the Orange County and Los Angeles County areas that have parking structures. Our Bristol Palms Pizza Bar area offers a great view of the chef making the pizzas and you are able to comfortably enjoy friends or business colleagues in the Bristol Palms Lounge area too. I am delighted to see you had a great experience. We hope to see you again real soon.

Best regards,

Yolanda H.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2014

Most uncomfortable 3 nights sleep in ages! Need to upgrade mattresses. Inconvenient and expensive self-parking. Stayed on points/cash, so got a good deal. Great free (hot) breakfast for HH Diamond members, though very crowded.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
Thank Richard F F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded 25 April 2014

Mr. Richard F F,

I am sorry to hear you did not sleep very well and please know that we strive for all our guests to have a comfortable and enjoyable stay. Thank you for sharing with us your experience, we value your feedback as a Diamond member and I am delighted to see you enjoyed our Executive Lounge breakfast and the Hilton Honors benefits.

Regards,

Yolanda H.
Guest Service Manager

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Reviewed 22 April 2014

The beds at this location are amazing !!! The room was very clean & room service was great . I would def recommend staying here :) Location is close to the freeway & many restaurants & service at the hotel was phenomenal

  • Stayed: April 2014, travelled solo
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Review collected in partnership with Hilton Hotels & Resorts
Thank Karen O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded 23 April 2014

Dear Karen O.

We are happy to see that your room was beautiful and comfortable. It is always nice to read one of our guests had the best sleep ever. Our hotel is centrally located to shopping, theater, beaches, and restaurants. We offer a complimentary shuttle to and from South Coast Plaza as ell as the John Wayne Airport.

Regards,

Yolanda H.
Guest Service Manager

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Reviewed 22 April 2014

My visit over all was very pleasant, I was very pleased with the room and the amenities. I was traveling for two days and very happy once I arrived at Hilton Costa Mesa to spend the weekend and dinner with friends......Unexplained noises from the floor above made sleeping in the comfy bed impossible

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded 23 April 2014

Dear Gloria K.

Our hotel is close enough to Disneyland and yet also a central location for the beaches. And if you are visiting sunny California the beaches are a must to see and enjoy. They offer surf lessons, kayaks, motor boat rentals, cruiser bicycles and see-do's at various beach locations for the family to enjoy. Thank you for your 5 STAR review and we are delighted to hear your stay was comfortable.

Regards,

Yolanda H.
Guest Service Manager

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Reviewed 21 April 2014

We stayed here for our recent trip to Disneyland and it was a great hotel overall. The lobby was incredibly beautiful, kudos to the people who keep it looking sharp. All of the bell people were very helpful, and all of the facilities offered at the hotel were exceptional. The room was amazing, very spacious and very clean and the beds very comfortable. The biggest issue we ran into was trouble in the parking garage. It's very hard to find parking late at night. Other than that, it was a wonderful stay and I would definitely go back!!

  • Stayed: April 2014, travelled with family
    • Value
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Review collected in partnership with Hilton Hotels & Resorts
Thank Gloria K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this reviewResponded 23 April 2014

Dear Gloria K.

Our hotel is close enough to Disneyland and yet also a central location for the beaches. And if you are visiting sunny California the beaches are a must to see and enjoy. They offer surf lessons, kayaks, motor boat rentals, cruiser bicycles and see-do's at various beach locations for the family to enjoy. Thank you for your 5 STAR review and we are delighted to hear your stay was comfortable.

Regards,

Yolanda H.
Guest Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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