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“Great Location”

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Hilton Orange County / Costa Mesa
Ranked #5 of 23 Hotels in Costa Mesa
1 review
“Great Location”
Reviewed 11 June 2014

Very close to everything. Great customer service and wonderful rooms..great size room, very clean and extremely comfy beds. Close to shopping and restaurants. Value is unbeatable. I have stayed at Hiltons and have always been pleased.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 893darlenet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review, 12 June 2014
Dear 853darlenet,

The Hilton Costa Mesa is an excellent location for travelers that want to go to Disneyland, Knott's Berry Farm and City Walk for some family enjoyment for the day and then have some beach fun at Newport or Huntington Beach. the next day. What a great stay cation ! We hope you were able to enjoy some of our local attractions during your stay. Thank you for your review.

Regards,

Yolanda H.
Guest Service Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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1 review
Reviewed 10 June 2014

Great place to stay, great staff and very nice rooms. Perfect location , near UCI, some great shops , beach, and plenty of fun. The food was great too. We will come back for sure. Try it and enjoy , enjoy, enjoy!!!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank glenc512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review, 11 June 2014
Dear GlenC512,

Our hotel location is perfect for guests that are looking for great shopping at either Fashion Island which is a beautiful drive or South Coast Plaza a few minutes away. We are near UCI, Newport and Huntington beaches and Balboa Island. Guests can take a boat ride to see the whales, enjoy a day at Catalina Island or there is plenty of waters sports for all to enjoy. We are delighted to see you will come back for a visit and enjoy some of the area attractions and uniqueness.

Sincerely,

Yolanda H.
Guest Service Manager
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New York City, New York
Level Contributor
3 reviews
Reviewed 1 June 2014

Charles Noh, Miguel, Chris, Jerry, and everyone in the morning staff (both at the lobby front desk and the breakfast Aura restaurant) are amazing! They do service with a smile, they try to bend backwards to accommodate your every desire, want and need. I have been staying at this hotel since February of this year and I've been pleasantly surprised each and every time by the level of personalized service and care that Charles, Miguel, Jerry and just everyone who works at this specific Hilton stand for. Finally, I will comment that even though the lobby has been remodeled the rooms are still a little aged but that doesn't take away from the wonderful team that make up for any less than perfect physical state of the hotel guest rooms. Thank you all so much for significantly excelling at your work!!!

Stayed June 2014, travelled on business
Helpful?
Thank DiTT2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review, 3 June 2014
Dear Ditt2011,

We are happy to see that each and every time our staff shares a great experience and service with you. We are located close to Newport Beach and Balboa Island and also close to South Coast Plaza with many options of casual and fine dining and shopping galore. Our Bell staff and Guest Service Managers are always delighted to offer some suggestions on where to dine.

Regards,
Yolanda H.
Guest Service Manager
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Tucson, United States
1 review
Reviewed 28 May 2014

It was very nice surprise. My friend and I visit Orange county once a year from Arizona, but we'd never stayed this Hilton before. Although many people were checking in when we arrived at the hotel, check in process was very smooth and pleasant. Our room was very clean and comfortable. The hotel was located near highways and convenient. We would like to come back and stay this Hilton again.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Rie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review, 31 May 2014
Dear Rie M,

I love nice surprises and always love to hear when guests experience a nice surprise. The staff and I hope you will have the opportunity to have more than an annual visit to our hotel. Our location is perfect for anyone that wants to venjoy and perfromance at the Segerstrom Arts Center. If you want romance I woudl suggest the Hornblower Dinner Cruise on the Newport Beach Harbor. If you are coming this weekend we have the 6th annual Fish Dry and Carnival at Fairview Park . There is so much to do in Costa Mesa and certainly having the John Wayne Airport so close to our hotel makes it convenient to come and enjoy a stay-cation.

Regards,

Yolanda H.
Guest Service Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, United States
1 review
Reviewed 20 May 2014

Plumbing was being worked on the last of a 4 night stay. I was supposed to be off from 12:00 am to 4:00 am. I had to catch an early flight and had to shower and shave with cold water at 5:00 am. This was reported to the desk clerk both over the phone and at check out but the desk clerk said he did not know anything about it. I left with a very negative feeling about this hotel. Up until then, the stay had been very satisfactory.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Randy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review, 22 May 2014
Dear randy D.

I do apologize for the inconvenience you experienced with the emergency plumbing repairs. Unfortunately we tried to quote the proper time and as sometimes happens to resolve the issue became a longer time. I am delighted to hear that most of your stay was great and you had a a great stay in general. We had some beautiful warm days and I do hope you were able to enjoy our beautiful outdoor pool or Jacuzzi to relax after a hard day of meetings.

Regards,

Yolanda H.
Guest Service Manager
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Toronto, Canada
Level Contributor
205 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 18 May 2014

Stayed here again for a week. This hotel caters to conferences and does a great job of putting them on. You can't feel claustrophobic in this place as areas and hallways are wide open. As it is 5 minutes from the John Wayne Airport it is used by many airlines including Emirate. You'll see the beautiful air hostesses in full uniform at various times throughout the day. Nice bar atmosphere and food is very good. Staff very helpful and a short walk to South Coast Plaza and adjacent shops.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank alsupremo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review, 20 May 2014
Dear alsupremo,

The banquet staff is happy to hear that each and every event you have attended has been wonderful service and food. The hotel offers a complimentary shuttle to the South Coast Plaza or on a nice day it is only a 10-15 minute walk. Along with the John Wayne Airport being so close we also have some great restaurants and the Segerstrom Arts Center to enjoy.

Best regards,
Yolanda H.
Guest Service Manager
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Ft. Washington, United States
1 review
Reviewed 16 May 2014

The overall experience was very good. I gift shop would have been nice. An additional place to eat in the hotel would have been great. Check in was lengthy and probably should of asked for a better room.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Ralph V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yolanda H, Guest Relations Manager at Hilton Orange County / Costa Mesa, responded to this review, 6 June 2014
Dear Ralph V.

We are delighted your overall stay went well. Our hotel offers Starbucks, Bristol Palms Restaurant, Bristol Palms Lounge & Bar and the Pizzeria along with the In Room Dining and the Corner Pantry as options for breakfast, lunch or dinner. We offer complimentary shuttles to South Coast Plaza to accommodate all guests with other options off property. South Coast Plaza and the surrounding area has some awesome restaurants; such as Antonello, Scott's Seafood, Morton"s, The Capital Grill, Charlie Palmer's, Darya Persian Cuisine, Season 52, Marche' Moderne. Our bell staff are delighted to assist with any and all reservations.

Regards,
Yolanda H.
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Orange County / Costa Mesa

Property: Hilton Orange County / Costa Mesa
Address: 3050 Bristol St, Costa Mesa, CA 92626-3036
Phone Number:
Region: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Costa Mesa
#4 Romantic Hotel in Costa Mesa
#6 Family Hotel in Costa Mesa
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hilton Orange County / Costa Mesa 3.5*
Number of rooms: 485
Official Description (provided by the hotel):
The Hilton Orange County/Costa Mesa Hotel is located in the heart of the OC within walking distance to internationally acclaimed South Coast Plaza Shopping Center near beaches, arts, and other popular attractions. ... more   less 
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Also Known As:
Hilton Orange County / Costa Mesa Hotel Costa Mesa
Hilton Hotel Costa Mesa
Hilton Costa Mesa
Costa Mesa Hilton

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