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“Great Hotel & Staff!” 5 of 5 bubbles
Review of Crowne Plaza Costa Mesa Orange County

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Crowne Plaza Costa Mesa Orange County
Ranked #3 of 23 Hotels in Costa Mesa
Certificate of Excellence
Santa Barbara, California
Level Contributor
105 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great Hotel & Staff!”
5 of 5 bubbles Reviewed 14 February 2013

I have stayed here twice now and the staff is so friendly and nice! Beautifully appointed rooms, adore the shower!!! Javier and Andrew at the front desk are friendly and helpful. Amy and her and her staff in the restaurant are also very accommodating!

Now David the shuttle driver is so sweet and helpful. He needs to accept tips though!!! He is stellar.

Thank you all!

Room Tip: I prefer the pool views!
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  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sunnynlajolla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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660 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Clearlake Oaks, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 February 2013

We had a great time staying at this hotel. Very clean rooms. Every staff member that we came into contact with was exceptional. Just waiting to help. We ordered room service. The food was wonderful. Very impressed. We have stayed at this location twice now. We consider this hotel our home away from home. We will be back!

  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lynne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irvine, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 February 2013

Frank at the front desk was amazing. Didn't matter what time of night it was, he was very polite and extremely accommodating. We needed extra sheets at 3 in the morning. He made my experience at the Crowne Plaza great.

  • Stayed February 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank DavidH32530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 February 2013

I cannot say enough good things about this hotel. It is obviously well-maintained, but more importantly, the staff is beyond belief. It started with Jorge at the front desk and ended with Eric in the restaurant. I am very satisfied with this facility and will stay here again. I am also impressed with Johan in the lounge. He is a consumate professional.

  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Safetydave_2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 7 February 2013

My travel agency selected this one for us - good corporate rate. It appears to be recently remodeled - it has free wifi + nice work desk in the room, comfortable bed, large room. friendly helpful staff. My only minor complaint and I would have given it an excellent had it not had this artificially induced problem- they just this week started to charge for parking - really? 10 bucks a day to park? and there is nothing special - its not covered or heated - air conditioned nor do they wash and wax your car while its parked out there. My other minor irritation none of the external doors work with your key card - you have to come in through the front lobby door. I am sure if you ask you will be told "its for your security convenience and safety" which is the standard response from those looking to add hassles and complications to your daily life for their own purposes or to extract cash from us. so imagine your long journey and you want to bring your bags in but the space (that you are paying for remember) is close to the side door and you can go right to your room conveniently from there however - well you cant because they have disabled it so it cannot be unlocked securely from outside. (every other hotel I stay at has figured out the technology to do this somehow) So you get to haul all your stuff around to the front door and tote it right by the door that you just parked next to outside and you can see your car from ahhhh. I guess the thinking is $ mo-Money.$. pay for parking then go inside and pay a vig for the guy to haul your bags in because they made it harder than it had to be so you need them. Everybody is up-selling I guess in this economy but - really? create a problem then sell the solution - sort of ingenious really. if they had free breakfast and fixed the parking and access issues it would be perfect and I would have given them an excellent rating. Otherwise it gets the job done and nothing to really not like here. If you are a priority club member and push back on the parking thing - I think they know its ridiculous and they comped it for me which I appreciate but be warned. It may seem nit picky but I get tired of getting nickel and dime'ed by hotels for things that should just be a part of staying there It messes me up on my expense report because I have to list parking and all these nonsense charges as separate line items and its a hassle. - if Hampton in can do it then more people can too.

Room Tip: have the front desk get you a room which is less highway noise -facing the back pool vs the freeway.
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  • Stayed February 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kevin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 6 February 2013 via mobile

I just checked into this hotel, and it's pretty nice. I normally stay at the other namebrand hotels in the area but everyone was full so I tried the Crowne Plaza for the first time. So far so good. Clean reasonably modern and friendly

  • Stayed February 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank JDidata
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gardnerville, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 February 2013

Looked for a "non-surfer" hotel near the beach towns and found this! Clean, quality finishes (tile, granite, glass shower). Comfortable king bed and good pillows. The desk personnel, like Javier, were informative and helpful with all my questions.

Room Tip: Room was small, but size is offset by the high quality.Be sure to ask for special rates, such as sen...
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  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Costa Mesa Orange County

Property: Crowne Plaza Costa Mesa Orange County
Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Phone Number:
Region: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Official Description (provided by the hotel):
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 
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Also Known As:
Crowne Plaza Costa Mesa Orange County

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