Most recent stay here, I received excellent service and the order was accurate. As a fact, I hadn't even approached my table and Erik was already there to ask what I wanted to drink. Lupe also was serving me by simply asking me if I needed anything as he walked by. This is amazing!! Why doesn't other restaurants do the same (?) - This would revolutionize the whole industry! The service here is actually typical of this hotel. I am undergoing medical treatments now but when I return to the area (July), I plan to stay at same location...without any hesitation. Everyone is great at this hotel. IHG and CP should use this location as a training ground for each respective area of service. The manager is outstanding, which may be the reason of such dedicated staff.
My stay: April 8-12, 2013
- Official Description (provided by the hotel):
- The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more less
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- Also Known As:
- Crowne Plaza Costa Mesa Orange County