This hotel is absolutely unbelievable! As soon as we walked in we noticed two things: This hotel has now changed its name to Hanford and that there was a sign saying “under construction”. The lobby was still looking OK so we weren’t concern too much about the construction in progress at first. When we got to our room, we weren’t happy about the room condition. The room looked very old and there was stain on the carpet too. The wallpaper were peeling off and also the rim of bathroom mirror was coming off too. Five minutes later, we noticed that the construction was right above our room, loud machinery and workers banging on our ceiling were very disturbing. The staff told us that all construction work would stop around 4pm, but still, after a long drive we did want to rest as soon as we checked in and we obviously couldn’t. We stayed there for three horrible nights, and on the last day (one day before we checked-out), we had a letter slipped under the door, it was another notice letting us know that the water was gonna be shut off the next day from 11am-3pm! I had to use to the toilet in the lobby since my husband had already used up the one “flush” in our room! This was absolutely ridiculous. Looking at the bright side, maybe we did come at the wrong time of year. Maybe if we had come after construction work was underway, we would have had a nice experience in this hotel. But overall, we definitely had the worst hotel experience ever!
- Official Description (provided by the hotel):
- The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more less
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- Also Known As:
- Crowne Plaza Costa Mesa Orange County