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Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel
Ranked #1 of 23 Hotels in Costa Mesa
Certificate of Excellence
GreenLeadersGold level
Reviewed 27 May 2013

This hotel is beautiful, centrally located, recently renovated/re-styled, and basically perfect. I was attending a conference at the Hilton across the freeway -- they didn't have room for me after the first night, but it turned out to be a blessing in disguise because the Wyndam was just so fabulous (and they had a free shuttle I could take to/from a 5-mile radius.) From the hardwood floors, cozy robes, amazing shower, and comfortable bed... everything was just right. The front desk staff was friendly (Kevin and DorothyAnn), never treating me differently for booking through Priceline, and even gave me a late checkout with a smile. I loved the new purple velvet chairs in the lobby, and the bar/lounge area was quite stylish (loved the pillows!) and had a fantastic happy hour with delicious bites to eat and creative drinks. I would be the happiest gal in the world if every hotel I ever stayed in was just like this one. Thank you for the lovely stay!

  • Stayed: May 2013, travelled on business
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Thank SpillyQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 2 June 2013

Good morning,

A seasoned traveler, such as you, has experienced many hotels and we are so thrilled that we are one of the memorable ones. No one guest is more important than another and we feel each person we have on property deserved the utmost best service we can provide. Kevin and Dorothyann are HIGHLY valued team members, and their attitudes and service skills exemplify the standard we strive to perfect on property. From our lobby to our rooms, from our restaurant to our gift shop, and from our amenities to our service we strive to offer a product and experience that will wow the discerning guest. I encourage you to stay with us in the near future. It would be my pleasure to make the arrangements. Feel free to contact me directly. Thank you very much for your time and your glowing review. Warm regards,

Sloan

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1,284 - 1,290 of 1,602 reviews

Reviewed 26 May 2013

I just wanted to thank you and your staff, especially the young lady at the front desk, for a wonderful stay at your hotel. We had a really great time - enjoying the food and atmosphere. Our friends who stayed at the hotel that night were very impressed as well. The service was impeccable. Thank you again for such a great stay!! We will definitely consider Wyndham Hotel when it comes time for another celebration, as well as recommend to friends and colleagues as things come up.
Mr/Mrs J Smith

Room Tip: our rooms were close to friends and it was easily accomodating.
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  • Stayed: April 2013, travelled with friends
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Thank COS626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 2 June 2013

Good morning,

There is no need to thank us, and we appreciate you taking the time to leave a glowing review for other travelers to read. Our mission is to make each guest’s stay a 5 out of 5; anything less is a failure. You are so kind to recommend us to your friends and colleagues and we look forward to hopefully seeing them, and you, again. Please feel free to contact me directly with any questions or concerns. Warm regards,

Sloan

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Reviewed 25 May 2013

I was pleasantly surprised when I pulled up. The decor is sleek and beautiful. Richie and Jason at the front desk were wonderful. I watched Richie with a hotel guest right before me and she was a bit annoying, but he treated her sooo kind and never showed any sign of irritation. WOW is all I have to say. I was using a deal I got on Travel Zoo. I got to the room - a Jr Suite - and it was fantastic! I am sort of a hotel snob. I search through tons of pictures on tripadvisor and other sites until I find the perfect room. If I'm going to stay in a hotel, the room should look just as good or better than my home. This one did not disappoint and it was a lake view room. Room service was awesome and again the staff member that brought the room service was friendly and kind. I will be coming back for a little getaway!!!!! Looking forward to two more days of relaxation until I have to leave.

Room Tip: Ask for a lake view on the 5th or 6th floor.
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  • Stayed: May 2013, travelled solo
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Thank Angela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 2 June 2013

Good afternoon,

First impressions are very important to us. Often times the difference between a great hotel stay and an average hotel stay is the initial welcome to property. The aesthetics of our property are wonderful and truly set us apart, however as I have mentioned in my previous responses the true value lies with our team members. Richie and Jason are highly experienced and highly valued team members who exemplify the service standard we strive to perfect every day. I encourage you to stay with us again and enjoy our wonderful product and service. Thank you very much for your time and your review and we look forward to seeing you again soon. Warm regards,

Sloan

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Reviewed 23 May 2013

At check in at my recent visit (Monday night and Tuesday night May 20th and 21st, check out 5-22), I was greeted by Dorothyann and was very pleased. I am in the automotive industry and handle all customer service issues for a large automotive group. One thing I do regulary is attempt to recruit great people for my business. She would be a great candidate for anything requiring customer service. She had a warm, personable greeting without being too familiar, she put me at ease as I had been traveling all day, and got me through a few glitches from my end on the reservation. Excatly the way I would like to be treated, or expect my people to treat customers. Bravo!

  • Stayed: May 2013, travelled on business
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Thank groovekingmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 2 June 2013

Good morning,

I must agree, Dorothyann does rock 

A glowing review from a customer service professional, such as yourself, is fantastic and I am so pleased our staff was able to make your stay comfortable and relaxing. It is our mission to wow our guests with a level of service they have not experienced in their previous hotel experiences. Thank you for your time and your wonderful review. I would love to invite you back to our property for another memorable experience. Feel free to contact me directly with any questions or concerns. Warm regards,

Sloan

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Reviewed 23 May 2013

I recently stayed at the Avenue of the Arts Wyndham Hotel for a business trip and had a great experience. Upon arrival I received a complimentary upgrade to a lake-view room and things just got better from there. The entire staff, from the shuttle drivers to the front desk were incredibly friendly and made me feel welcome. The hotel is just about finished with its remodel and looks great, with a very modern feel to it. The room was very comfortable and had everything I needed for my stay. While the workout room was a little small, there were never more than two other people in there when I visited so that I was able to use whatever equipment I wanted. And if cardio machines/weights aren't your thing, you can always go for a swim in the pool or walk around the lake. The food and staff at the Silver Trumpet (hotel restaurant) were both nice, offering a good option if you don't feel like venturing out. There were plenty of other options within walking distance, though. All in all, a great visit. Should business ever need me to go back to Costa Mesa, I know where I'll be staying.

Room Tip: Odd numbered rooms have a lake view (at least on the floor I was on).
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  • Stayed: May 2013, travelled on business
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Thank Peter G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 2 June 2013

Good morning,

We are pleased that your business travels brought you to our property. Although we are very proud of our recently completed remodel and agree with your review of its beauty, the true asset to our property resides within our staff. They are superbly trained and highly valued and we recognize the impact each associate has on our guests. We hope your business travels bring you back to our property so we can be your home away from home again. Thank you very much for your time and you glowing review. Warm regards,

Sloan

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Reviewed 22 May 2013

My wife and I have been working as flight attendants for many years and this is one of our favourite hotels. The staff, starting with Richard, can not do enough for us. Nothing is ever a problem and this really sets the feeling of your stay knowing that if anything is ever needed that all will be done that is possible. Close to South Coast Plaza and many other shops. Segerstrom Hall is virtually across the road. Rooms are quite homely. Love staying at this hotel. It's a home away from home so to speak.

Stayed: May 2013, travelled on business
Thank Bird_Without_a_Nest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 2 June 2013

Good morning,

I can see from your profile that you are and experienced traveler and it is wonderful your experience was a memorable one. Richie is a highly valued supervisor and his mindset mirrors the attitude we strive to maintain when dealing with our guests- no request is too large or small, and everything will be done within our power to complete it. Here at the Avenue of the Arts Wyndham Hotel our guests truly come first. Please stay with us again soon. We would absolutely love to have you back and hopefully, if just for short period of time, you can be a bird with a nest :) Warm Regards,

Sloan

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Reviewed 21 May 2013

  • Stayed: May 2013, travelled on business
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Review collected in partnership with Wyndham Hotel and Resorts
Thank Isaac M
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 2 June 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel

Address: 3350 Avenue of the Arts, Costa Mesa, CA 92626-1913 (Formerly Avenue of the Arts Wyndham Hotel)
Phone Number:
Region: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Costa Mesa
#1 Romantic Hotel in Costa Mesa
#2 Family Hotel in Costa Mesa
#3 Business Hotel in Costa Mesa
Price Range: £93 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel 4*
Number of rooms: 238
Official Description (provided by the hotel):
Indulge the senses with unparalleled comfort and modern convenience at South Coast's most cosmopolitan address - Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel. Perfectly positioned midway between Los Angeles and San Diego, the hotel is opposite the Performing Arts center and 1 block from South Coast Plaza Mall. Guests can enjoy the Silver Trumpet Restaurant & Bar offering lunch and dinner menus and a breakfast buffet. Additional amenities include a fitness center, 24 hour room service, and outdoor heated pool. ... more   less 
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Also Known As:
Wyndham Costa Mesa
Costa Mesa Wyndham
Avenue Of The Arts Costa Mesa, a Tribute Portfolio Hotel Orange County

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