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Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel
Ranked #1 of 23 Hotels in Costa Mesa
Certificate of Excellence
GreenLeadersGold level
Reviewed 24 December 2013

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Christine S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 26 December 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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922 - 928 of 1,608 reviews

Reviewed 24 December 2013

The Wyndham never disappoints! The staff is so incredibly friendly and helpful and the room was spacious and nicely decorated. I do a lot of business travel and particularly like this Wyndham.

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Kaaren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 26 December 2013

Good afternoon,

First, we would like to thank you for your loyalty to our property. Any hotelier knows it is their repeat guests that make the difference. This concept is ever present with our team, and we highly value our loyal guests. We are thrilled our team has been able to leave a lasting impression for each of your stays. Our unique approach to guest service, in turn, provides our guests with a unique experience at our property. It brings us great joy that we have been your first choice in accommodations when visiting the South Coast Metro area. Thank you for taking the time to share your experiences with other travelers, and we look forward to your upcoming arrival. Warm regards,

Sloan

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Reviewed 24 December 2013

overall quality of room finish and quality of bed excellent, i rarely experience bed comfort of your hotel, and i travel a lot

  • Stayed: December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Wyndham Hotel and Resorts
Thank Syed D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 26 December 2013

Good afternoon,

We are ecstatic you enjoyed your stay with us, and that your sleep quality was so wonderful. We understand that a wonderful night’s sleep is a crucial part of a guest’s experience and we strive to provide this important aspect to each guest’s stay. Thank you for taking the time to share your experience with other travelers on Trip Advisor and we hope to see you again soon. Warm regards,

Sloan

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Reviewed 17 December 2013

I got a great deal online and I was sketchy about the deal because everyone else in the area were charging a whole lot more. Fortunately, I had nothing to worry about.

My husband's holiday party is at another hotel nearby, and we did not want to make a long commute back home in LA, so we made a weekend of it. The lobby is artsy, the staff stupendous. The front desk manager and his staff were super attentive. We were offered a tea for me and a hot chocolate for my husband while waiting to get our room ready (we got there a bit early). They placed us at the corner of 6th floor with a nice balcony space and a view of the tennis courts and the neighboring grounds. The room is nice, but not that large. There were a couple of robes in the closet, and we made use of it with the Jacuzzi on the grounds. It's on the first week of December, so it was great that there were only the two of us in the pool area. It's a pet-friendly place as well; so we may take our dog on a quick getaway one of these days again. I wish they would not have a lock for the fridge.

The business center looks well-appointed, and the gym was very popular. The restaurant downstairs is beautiful, but they forgot to give us cutleries for our take out the next morning; which means I ate my yummy banana-macadamia nut pancakes cold by the time they came up with flatware. There was a fire scare because of some issue with the freight elevator which forced the guests to vacate for a few minutes. It gave me an assessment that the place was about 25% occupied during our stay. I predict that after the recent renovation and the attentive staff, this will no longer be the case in the next few months. Parking is $17, Wi-Fi was $10. I looked all over Costa Mesa/Newport area for a better deal, and this was a great value overall. We would have paid for twice the price at our second choice hotel, and I'm glad we ended with this one.

Love, love, love their Paya toiletries. Love.

Room Tip: We asked for a higher floor. The top floor was the 6th floor.
See more room tips
  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ligaya72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 17 December 2013

Good evening,

We are so pleased you decided to stay with us, and we are thrilled that you were so surprised by our product and service. We strive to surprise the unsuspecting guest with our newly renovated property and our newly appointed team members. When visiting the area again, please reach out to me directly as I would love to make arrangements for you at our property. I hope to hear from you soon. Warm regards,

Sloan

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Reviewed 16 December 2013

This is a beautifully maintained property. Just stayed one night (December 2013) for a birthday celebration. They have areas throughout the hotel just to sit and relax. The pool area was well maintained. The gym had updated equipment with a sauna. Our room overlooked the lake, was large, had all the amenities and was the cleanest and quietest hotel room I have ever stayed in. The beds are more comfortable then mine at home. We had dinner in their restaurant, The Silver Trumpet, for a birthday celebration and the food and service were excellent. I would highly recommend. I will be going back. The management and employees went out of their way to make our stay special and comfortable. Richie Ferber, Nick Price, Anthony and Jason were very knowledgeable about local shopping, restaurants and sightseeing activities.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Deborah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 17 December 2013

Good evening,

We are so pleased we were your choice for accommodations for your birthday celebration and we thank you for making us a part of your special occasion. It brings us great joy when our guests allow us to be a part of their special occasions, and we are thrilled your experience exceeded your expectations. If I can be of any further assistance please feel free to reach out to me directly. Warm regards,

Sloan

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Reviewed 13 December 2013

We ended not staying at this hotel due to poor customer service last summer. The line was not that long but they were just very slow. They constantly got inquiring about whether a room was ready. We waited, and waited. We decided to leave at half an hour mark AND paid for $17 parking. If that was waived...who knew we could have reconsidered and came back to the line. We are coming to OC and giving this hotel another try. We have high hopes according other reviews. Finger crossed! Really because my husband is very picky. Hopefully this time will be better.

Stayed: July 2013, travelled with family
Thank Member929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 17 December 2013

Good evening,

We are disappointed to hear that your visit with us last summer did not meet your expectations, and we can assure you that as we transitioned into Avenue of the Arts Wyndham Hotel our caliber of service transitioned as well. We are anxiously anticipating your upcoming arrival, and we look forward to wowing you with our unsuspecting and unparalleled product and service. Please feel free to reach out to me with any questions or concerns. Warm regards,

Sloan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 December 2013

Stayed one night for a business trip. Checked best prices online, then called. They immediately agreed to match the best price. Upon check-in, they provided me with a better room than I had booked - wow. Clean room, very comfortable bed, great showerhead (hey, it makes a difference!).
Breakfast was a surprise - best Eggs Benedict I've ever had. Little glitch using the wireless printer, but they immediately offered to print document for me - no charge. Only improvement: wi-fi signal was weak in my room. First time at a Wyndham, and impressed - this crew was really making an effort.

  • Stayed: December 2013, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Stuart M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sloan S, Front Office Manager at Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel, responded to this reviewResponded 16 December 2013

Good afternoon,

We love having first time guests, and it is always rewarding when their experience exceeds their expectations. Guest service is a pillar of our mission, and our approach to guest service centers around a personalized, and unique experience for each guest. We are thrilled you enjoyed your stay, and we hope to see you again soon. Warm regards,

Sloan

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel

Address: 3350 Avenue of the Arts, Costa Mesa, CA 92626-1913 (Formerly Avenue of the Arts Wyndham Hotel)
Phone Number:
Region: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Costa Mesa
#1 Green Hotel in Costa Mesa
#2 Family Hotel in Costa Mesa
#3 Business Hotel in Costa Mesa
Price Range: £102 - £276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel 4*
Number of rooms: 238
Official Description (provided by the hotel):
Indulge the senses with unparalleled comfort and modern convenience at South Coast's most cosmopolitan address - Avenue of the Arts Costa Mesa, a Tribute Portfolio Hotel. Perfectly positioned midway between Los Angeles and San Diego, the hotel is opposite the Performing Arts center and 1 block from South Coast Plaza Mall. Guests can enjoy the Silver Trumpet Restaurant & Bar offering lunch and dinner menus and a breakfast buffet. Additional amenities include a fitness center, 24 hour room service, and outdoor heated pool. ... more   less 
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Also Known As:
Wyndham Costa Mesa
Costa Mesa Wyndham
Avenue Of The Arts Costa Mesa, a Tribute Portfolio Hotel Orange County

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