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“Family vacation” 4 of 5 bubbles
Review of Ramada Costa Mesa/Newport Beach

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Ramada Costa Mesa/Newport Beach
Ranked #10 of 23 Hotels in Costa Mesa
Las Vegas
1 review
“Family vacation”
4 of 5 bubbles Reviewed 11 August 2014

95% positive review of the hotel but really question why I need to type 100 characters to be finished


  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Ramada

Helpful?
Thank Rcrews2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross S, General Manager at Ramada Costa Mesa/Newport Beach, responded to this review, 12 August 2014
Dear Crews 2014,

I am so happy you chose to stay at the Ramada Inn & Suites in Newport Beach / Costa Mesa.
We always try to exceed your expectations and ensure a clean, friendly experience
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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975 reviews from our community

Traveller rating
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    97
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (86)
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English first
Chandler, Arizona
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 10 August 2014

This is a motor-lodge hotel, direct access to parking lot from your door. I never expect these types of hotels to be fabulous, but this one is horrible. The carpet was so disgusting; we had to lay down towels on the floor so our feet would not turn black. The room smelled stale, the towels were very scratchy, the pillows on the bed were lumpy. The door closed and locked, but it did not seal, leaving a gap around the perimeter. When I pulled the sheets back on one bed, I found 2 small clumps of what looked like "boogers". The vending machine in the parking lot was broken, so I went to the bar to get a $3 Diet Coke, but the CO2 machine was broken in the bar, so Diet Coke was unavailable. UGH!!! Wi-fi was constantly in and out. The day we left, the hotel was receiving new beds. The hotel needs a makeover and all new carpets.

Room Tip: Stay somewhere else!
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank Spitza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross S, General Manager at Ramada Costa Mesa/Newport Beach, responded to this review, 12 August 2014
Dear Mr Spitza,

Let me apologize for us not meeting your expextations. I would like to talk in detail with you more about the issues you encountered.

Please contact me via email rstibor@ramadasuitesnewport.com or call 949-645-2221
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 5 August 2014

This is a motor-lodge type motel with all doors opening toward the parking lot. Vending and ice machines are in the middle of the parking lot by the pool. The property is old but maintained. Renovations have been done but in a piecemeal fashion. Some things in the room are new while others are old. Even the new furnishings and decorations are of an outdated style as not to clash with the old things that weren't replaced. Though there is a restaurant on-site, I went in to get dinner and found the dining room empty of either customers or staff and walked out after a few minutes. The noise level is high as you can hear every foot step and door closing of any room in the vicinity and the plumbing howls in the walls. It's not a bad place but definitely over-priced for what it is. Similar properties in the area list online for almost half the price.

Room Tip: Third floor would be best. I chose the second and could hear every footstep of the people upstairs.
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  • Stayed August 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross S, General Manager at Ramada Costa Mesa/Newport Beach, responded to this review, 6 August 2014
Dear CgarlesC,

Thank you for providing your recent feedback regarding your stay. Im sorry you feel we didnt provide value as we price ourselves lower then competitive set. We offer more amenities. I was really dismayed by your trip into restaurant, I apologize for that.
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Sydney, Australia
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 5 August 2014

I have stayed there twice now and very pleasant staff and rooms have all one needs. They also have a very large room for disabled visitors and the food in the restaurant is good and cheap. The swimming pool looks inviting and seating for the restaurant is inside or outside

Room Tip: They have a large disabled room downstairs and also stayed at a pleasant room end of passage. Loved...
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Judith243
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross S, General Manager at Ramada Costa Mesa/Newport Beach, responded to this review, 6 August 2014
Dear Ms Judith 243,

Thank you for taking the time to provide us with your feedback. We are always striving to improve and take all very seriously
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Las Vegas
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed 29 July 2014

This is a great location! That being said, the carpets were horrible. They were wet and stank of dog vomit when we checked in. Every time we stay, the carpets are soaking. We didn't receive ANY bath towels on the second day. When we did finally get some, they only gave me 3 sets for 4 people?? To top it off, I receive a call from the front desk that my credit card is expired. It turns out, nothing was wrong with my card. The staff had no idea what the call was about. Really disturbing at the end of a long day. The night staff was rude. I couldn't sleep one night because of the party next door. The jacuzzi was always occupied, no matter what time of day. Overpriced at $150+ a night

Room Tip: Lower floor rooms have soggy carpets. Choose upper floor.
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  • Stayed July 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Service
Helpful?
Thank Stephen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross S, General Manager at Ramada Costa Mesa/Newport Beach, responded to this review, 30 July 2014
Dear Stephen R,

Thank you for your feedback from your recent stay. I would like to apologize and speak with you in detail regarding your issues. Please contact me at 949-645-2221

Thank you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Las Vegas, Nevada
2 reviews
2 of 5 bubbles Reviewed 29 July 2014

When we checked in at 4:00 there were no clean rooms. What was with the huge pile of bed mattresses just sitting in the parking lot? We were given a bottom floor room, right next to the stairs. Upon entering, the room stunk of cigarettes and mold. The air was thick and smelly. Popcorn ceilings full of old yellow water stains across the ceiling from upper units. The bathroom was disgusting! There was mold all around the ceilings, down the walls and it was so bad the wallpaper was peeling from the walls. I was too afraid to take my shoes off to walk anywhere barefoot in the room. The bottom of the stairwell became the hangout for the druken party people. The room was very loud with all the noise upstairs and next door. Door didn't lock all the way. The ac unit was not cold and very loud. The hot water in the shower would get very hot then cool again. The ladies at the front desk said the beach was one mile walking distance. We started the journey on foot. No sidewalks. Went back and got the car, thank goodness! Not for walking!!!! The price was way over priced!!!!

Room Tip: Maybe stay upstairs.
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  • Stayed July 2014, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Deanna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross S, General Manager at Ramada Costa Mesa/Newport Beach, responded to this review, 30 July 2014
Dear Deanna P,

Thank you for providing feedback from your recent stay. The beds were just replaced with new beds and the service to remove took a few days. I would love to speak with you in detail regarding your other issues. Would you please contact me directly either phone or email
949-645-2221 or rstibor@ramadasuitesnewport.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Costa Mesa/Newport Beach

Property: Ramada Costa Mesa/Newport Beach
Address: 1680 Superior Ave, Costa Mesa, CA 92627-3652
Phone Number:
Region: United States > California > Orange County > Costa Mesa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 23 Hotels in Costa Mesa
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Ramada Costa Mesa/Newport Beach 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Ramada Inn And Suites Costa Mesa/Newport Beach
Ramada Inn & Suites Costa Mesa/Newport Beach Hotel Costa Mesa
Ramada Newport Beach
Ramada Costa Mesa/Newport Beach Orange County
Costa Mesa Ramada

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