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“We highly recommend it!”

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Vanllee Hotel and Suites
Ranked #1 of 2 Hotels in Covina
Palm Beach, Florida
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“We highly recommend it!”
Reviewed 19 September 2013

We were visiting Covina under adverse conditions -- a serious family illness -- and the Park Inn was a perfect refuge. Yes, it's "older" but so is fine wine, and, like fine wine, the Park Inn has aged well and mellowed gracefully. The large, welcoming lobby was a delight, as was the reasonably-priced gift shop which was open well beyond hours that would be considered "normal" for many hotels. The staff at the Park Inn could not have been nicer: imagine allowing us to check in to our room before 10:00 a.m.! (All we had asked them to do was hold our luggage until later.) One small complaint: our "Sleep Number" bed was difficult to adjust, especially without instructions. However, adjust it we did, so all's well that ends well. The in-house Hamilton's Steak house was great, and the service was beyond superb. (More on that under "Hamilton Steak House"). We highly recommend Park Inn if you're staying in the area of Covina, California.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JoeTraveler656
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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546 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
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English first
Haridwar, India
Level 6 Contributor
154 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 19 September 2013

The hotel is far away from LAX airport and can be reached only by Taxi. The hotel do not have its own dining arrangement and one has to take it in the adjacent restaurant. The facilities in the room are well planned with Microwave, Freez, tea maker etc. They do not provide all popular TV channels for free. The staff particularly at front Alex and others are very Cooperative and supportive. The hotel do not have any information desk for the tourists and do not offer any facility to visit the tourist places.

Room Tip: Rooms in front of pool are better located.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AK G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Park, Illinois
Level 2 Contributor
5 reviews
Reviewed 3 September 2013

Park Inn was an enjoyable experience for us. Suite was very spacious with a pullout couch in a separate room. The check in was easy and the attendant was very friendly and helpful. He even asked me my preference regarding where in the complex we wanted to stay. The pool was clean and cool enough to be refreshing. A number of recent reviews have been quite negative so I was a little leery of the place. It is dated and could use some refreshing in some areas. However, our room was quite clean and it was well-maintained for the four days we stayed there. We also got a very good rate so I thought it was quite a good place for the price. We found the place very quiet. We had a room on the inside of the courtyard which I would recommend. The regular room rate does not include breakfast unless you buy a package deal and the price of the breakfast buffet (which was very good!) went from $8.95 up to $12.95 during our visit as the management of the breakfast room changed on September 1. One problem that we did not try to get help with is that our Sleep Number Bed only adjusted on one side of the bed. If I got the same rate, I would happily stay here again.

Room Tip: Ask for a room away from the pool (as it is used til late at night) and on the inside of the courtya...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PEbers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windermere, Florida
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 September 2013

Pro: Big Rooms
Cons: Old unfinished rooms... 1st room they put me in had huge stains on carpet, a/c didn't work and there was no shower-curtain in the room! I asked one of the cleaners for some help and they couldn't speak a word of English...

There is internet at this hotel however it doesn't work.

They moved me to a new room the 2nd night and it was better, it had a shower-curtain... still dated, musty, and loud! Not to mention the moths and other flying insects!

Another note - the $8.95 breakfast is a waist of time and money - cereal, toast, day old "fresh fruit", bacon, and sausage... Be better off to go to Panera Bread or another local hotel!

Room Tip: Go to another hotel!
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank adam n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdul E, General Manager at Vanllee Hotel and Suites, responded to this review, 4 September 2013
Dear Adam,
We appreciate you sharing your experience regarding your stay with us. Please accept our deepest apologies for the issues you had encountered. All of our reviews are evaluated by management, and your review is no exception. We take all comments into consideration and welcome any opportunity to improve. Currently we are going thru major renovation. I am hopping for your next visit will notice the difference

Thank you once again for your feedback
Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Covina hotels

San Diego, California
Level 3 Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 August 2013

We stayed in this hotel in 1985 on our honeymoon when it was an Embassy Suites, and then recently we stayed there again now that it is the Park Inn. During the 1985 visit, it was a well-maintained, nice place. It doesn't seem to have been refurbished or maintained very well in the 28 years since then. It was not very clean, most of the fixtures and furnishings seemed like they were still 1985 vintage, and I have stayed in Motel 6 rooms that were nicer than this. It was too expensive for the value. The bed was not comfortable, and there wasn't enough spare bedding for the foldout sofa for my kids. The gardens were nice, but I wasn't sleeping or bathing in the garden. I do not recommend this place.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Juliet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdul E, General Manager at Vanllee Hotel and Suites, responded to this review, 26 August 2013
Thank you for your feedback regarding your recent visit at our hotel. Please accept our deepest apologies for the issues you had encountered during you stay at the hotel. All of our reviews are evaluated by management, and your review is no exception. We take all comments into consideration and welcome any opportunity to improve. Currently we are going thru major renovation and our target day to complete it would be October 2013. I am hopping for your next visit will notice the difference.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 July 2013 via mobile

We've been staying at this hotel for at least 10 years and have watched a great hotel turn into a dump.when this property was owned by Embassy Suites it was well kept and catered to middle class families looking for a nice clean place to spend the night.
Oh how that has changed...property needs a huge overhaul pool area looks Terrible and pool needs new tiles and daily maintenance. Green algae around drainage areas, hottub looked like it had dirty bath water in it and cigarette butts adorned the lounging area.
Pullout couches are beat up and carpets are filthy.all the walkways outside need to be relaxed with new flagstone/tile. The place looks so dated.
And they probably don't care because the rooms are fairly cheap, actually 50 dollars less than what we paid for 5 years ago, however you can definitely see they are catering to a different clientele and that's all they can probably afford. I understand you get what you pay for and this ace is half the pro e of a nicer hotel.
So after many years we can say next year we will stay at the much newer cleaner Courtyard down the street. Something miraculous would have to be done at this property to ever give them our business again

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank BBMAGUIRE19655
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdul E, General Manager at Vanllee Hotel and Suites, responded to this review, 26 July 2013
Dear BBMaguir,

Thank you for your feedback regarding your recent visit at our hotel. Please accept our deepest apologies for the issues you had encountered during your stay at the hotel. All of our reviews are evaluated by management, and your review is no exception. We take all comments into consideration and welcome any opportunity to improve. Currently we are going through major renovation. I am hopping during next visit you will notice the difference.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grand Junction, Colorado
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 July 2013

very run down rooms were out of date and carpet was stained and filthy, if your gonna charge around 100$ a night for a hotel room you might want to fix it up a BUNCH!!! I thought hotel was way overpriced for what they are giving you and we wont stay there again!





  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
3 Thank Barry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdul E, General Manager at Vanllee Hotel and Suites, responded to this review, 22 July 2013
Dear Barry S,

Thank you for your feedback regarding your recent visit at our hotel. Please accept our deepest apologies for the issues you had encountered during you stay at the hotel. All of our reviews are evaluated by management, and your review is no exception. We take all comments into consideration and welcome any opportunity to improve. Currently we are going thru major renovation. I am hopping for your next visit will notice the difference.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vanllee Hotel and Suites

Property: Vanllee Hotel and Suites
Address: 1211 E Garvey St, Covina, CA 91724-3666
Region: United States > California > Covina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Covina
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Vanllee Hotel and Suites 3*
Number of rooms: 259
Official Description (provided by the hotel):
Be transported to exceptional, comfortable suites steeped in unique architecture, stylish amenities, and charming gardens. At Vanllee Hotel and Suites, you will be warmly welcomed with passionately opened doors, with the pride and true spirit of an extraordinary destination, naturally inspired. Our skilled and motivated staff is committed to naturally deliver on these promises. Experience a local authentic reflection of energy, culture, and history that makes Vanllee Hotel and Suites such a Southern California, Los Angeles, and local Covina landmark. ... more   less 
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