Was given a gift certificate to L'Epicerie Market for Christmas last year by my sister-in-law. We were very excited to use the certificate, but were saving it for a "special occasion." We finally went in for breakfast and enjoyed a small but tasty breakfast. However, when we tried to use our gift certificate, we were told that the gift certificate had no balance. When we spoke to the manager, he explained that they use an outside company to pay for and load the gift certificates, and it was not their fault if no balance was ever loaded on to the card. Additionally, there was no way to know whether or not we had used the card previously, so there was nothing that could be done. He was rude, short, and condescending and we left feeling completely ripped off.
So basically, this restaurant took the $50 my sister paid for the gift card and we're out of luck. On top of losing the $50 that should have been on the gift card, we had to pay for the meal out of our own pocket. So basically, if you want a decent meal, this place is fine, but avoid their gift certificates at all costs - that is unless you want to gift your money to the restaurant.
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