I was visiting a client when I drove by this Hyatt property and thought I would give them a try instead of the Courtyard Marriott in Buena Park where I was booked.
I asked if they had rooms available and they did. They wanted $133 a night for a non-suite room which for one night, I figured was OK.
When I went up to my room I was surprised that "Non-Suite" meant a very tiny room and a bed. No microwave, no fridge, no nothing. It did have a bulletin board on the wall. As a matter of fact, it reminded me of a college dorm room. Very small with ratty carpet and a ratty worn set of dresser drawers.
I was so disappointed with the room that I went back downstairs and handed the key back and said "thanks, but no thanks" and I explained why. I was surprised that they did not attempt to keep my Hyatt Diamond business by offering me a normal room, but then again, I'm glad.
I called the Courtyard around the corner and asked if they had any rooms and got the last King room for $107 AAA rate for the night. It was much better.
Hyatt should be embarrassed to have their name on this property.
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- Also Known As:
- Hyatt Summerfield Suites Cypress/Anaheim Hotel Cypress
- Woodfin Hotel Cypress
- HYATT House Cypress/Anaheim Orange County