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Reviewed 25 February 2018

There are so many activities and sightseeing close by and the ocean views are wonderful. Two excellent restaurants are next to the property and Dana point Harbor is nearby. We went on a whale watching trip there.
There is a beach access ( bridge over "Coastliner" train tracks } and complimentary beach equipment is available as well as Bicycles for cruising on beach bike trails.

Room tip: Ocean/beach views are my reference, east side is quieter.
Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Bob H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GPR S, Manager at Capistrano Surfside Inn, responded to this reviewResponded 26 February 2018

Thanks for the great review, Bob - we're glad you had a fun time!

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Reviewed 23 February 2018

Surfside’s location right across from the ocean is ideal. The cruiser bicycles provide a tool for a short jaunt to ride right on the beach! The staff is very helpful in suggesting nearby attractions. The staff really CARES.

Date of stay: February 2018
Trip type: Travelled as a couple
Thank GlendaMichael
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GPR S, Manager at Capistrano Surfside Inn, responded to this reviewResponded 26 February 2018

Thanks for the wonderful review!

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Reviewed 29 January 2018

It is a nice place. Good location. Shower did not work. Seemed to be a timeshare. I think it would be a good place to hang for a couple of days by the beach in the summer. It had a kitchen and a small living room.

Date of stay: January 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Nancy B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GPR S, Manager at Capistrano Surfside Inn, responded to this reviewResponded 30 January 2018

Thanks for rating us, Nancy - we're sorry to hear you had problems with the shower and hope we were able to resolve for you.

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Reviewed 28 January 2018 via mobile

I thought this was a hotel booking not a timeshare. Thoroughly disappointed to have to make sure my room was clean upon leaving or pay a fee on top of the fees they already charge. No clean towels given bare minimum toilet paper rooms very dated sofa extremely uncomfortable. I’m on vacation trying to relax not playhouse maid.

Date of stay: January 2018
1  Thank 936caroleb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GPR S, Manager at Capistrano Surfside Inn, responded to this reviewResponded 30 January 2018

Hi Carole, we regret to hear that you are displeased with your stay with us. We would like the opportunity to address your concerns - please do not hesitate to reach out to us directly. We would be happy to take your call. Thanks.

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Reviewed 18 January 2018

Dirty un-maintained room facing a hill in short range. Vents were filthy, top of fan not dusted, furniture dated (compared to ocean side rooms), side of refrigerator delaminating, staff taking very long breaks talking to each other and on the phone in "owners lounge" to the point I couldn't work on my PC, ceiling issues, and dirty floors. Cat urine smell also. I did ask to be moved but they said there were no rooms available, even though there were. Pics attached. I'm embarrassed for them. Their ocean view rooms are lovely. But they should close down the rooms facing the hill until they can remodel. I got sick in that hillside room and it could be a coincidence or maybe the dishes weren't quite washed. I'll never know on that one.

I actually do recommend the rooms facing the ocean. View is great, the room is updated and it is clean. If you can't get one of those guaranteed in writing, you will be hating the dirty dark back side.

Room tip: Ocean view only
Date of stay: November 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank jcv92121
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GPR S, Manager at Capistrano Surfside Inn, responded to this reviewResponded 23 January 2018

We appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (949) 240-7681 when you have a chance. Thank you, and we look forward to hearing from you.

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