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“DO NOT STAY HERE! BED BUGS!”

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Dana Point Harbor Inn
Ranked #12 of 12 Hotels in Dana Point
Bethlehem, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“DO NOT STAY HERE! BED BUGS!”
Reviewed 15 October 2012

We made reservations here, day of, for 7 rooms. Only three of the rooms had even checked into their rooms. Within an hour of checking in, our bus driver found bed bugs in the room (he saw evidence and also travels with a black light). We immediately told the hotel that we could not stay there. (One member of our party had already been hospitalized for a past incident with bed bugs- no taking chances). No way were we going to stay at a hotel with obvious bug issues. They told us they had not yet run the card. Well, they lied, I just looked and they charged us for all the rooms! And to make matters worse, they had the nerve to say it was fleas as if that was better! I called to talk to the hotel and give them a chance to make good, and they said there is nothing they can do about it. Really? Three rooms were checked in for an hour and you charge us for all of them AND you have admitted an obvious bug problem. BAD CUSTOMER SERVICE. On top of it, the carpets were wet and mildewy. yuck. DO not stay here!

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank JBKIMOCK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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110 reviews from our community

Traveller rating
    12
    16
    18
    17
    47
See reviews for
26
45
5
7
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
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  • German first
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English first
Phoenix, Arizona
1 review
Reviewed 23 September 2012

If you want a fancy resort then you won't be spoiled. However, we had clean, quiet, friendly service. Breakfast was small, but if you are in a hurry it suffices. Awesome Madeline cookies too! Room had a fresh smell, and sorry, for those claiming bed bugs, no bed bugs. Now there are little red beetles on the beach, that if you don't shake out your towels or other things they will hook a ride with you to your room. But, we were careful about shaking out our beach items before we left.

Everyday, fresh sheets, towels and wonderful service when you needed something. I want to let you know this place was not a dump! I don't stay in dumps, The price is excellent and I will definetly come back to this hotel.

Diane S.

  • Stayed September 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
39 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 August 2012

Good location, soft towels, and nice people. Small breakfast selection. We were a little worried when we walked in to see a full ceiling to floor mirror next to the bed, but there were no hourly rates, so we figured it was safe! ;)

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank becca_224
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan Capistrano, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 August 2012

This hotel is the picture of a dump!!! Rooms and doors, in fact the whole building needs painting, the TVs were built two centuries ago, the morning breakfast is a joke, and believe it or not, their washer and dryer for the guess is in the pool area (How Tacky can you get). The driveway is in desperate need of repaving, and management is at best rude.

Room Tip: Choose a different hotel as this place is a lost cause
See more room tips
  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Randall J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
El Dorado Hills, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 August 2012

Location is as promised, right across the street from the beach. Breakfast was as expected for the price consisting of store bought goods (two types of cold cereal, oatmeal, mini bagels, mini cinnamon rolls, yogurt, cookies, and coffee). Convenient mini-fridge. Beds were standard comfort. Room smelled a little funky, but we got used to it. Swimming pool was small and old, but who cares when you're right next to the beach!
All that being said, we would not recommend this place do to the fact we found 3 Bed Bugs crawling on the bathroom floor which were already red in color, which according to the research we did, means they already fed off of somebody's blood. We gave the bugs in a folded tissue to the front desk and they said they would show it to the manager, but one will never know.
For the price and location its a good deal, but unfortunately we will not be staying here again simply because we do not prefer to share our bed with bugs.

Room Tip: Bed bugs in room 220
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  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Tiffany G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia Falls, Montana
Level 3 Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 June 2012

We stayed just one night and the location was perfect for walking across the street to the beach, which was our reason for being there.
Our room was dated and not terribly clean, it also had an old funky odor. We did not walk on the carpet without shoes on. When we went to bed I unfolded the blanket and encountered a spot on the edge that was crusty and white. Needless to say I quickly washed my hands and went to the car for some blankets.
The room next to us was being occupied by some local surfers, they were friendly enough, but spent a lot of time smoking on the walk right outside our room, so we were unable to leave the window open for fresh air as the smoke just blew right in. We stayed on a Saturday night and it was a bit rowdy and loud early in the evening, but it did quiet down and we got a good nights sleep.
The continental breakfast consisted of three kinds of cold cereal and some squished mini bagels and that was about all.
My credit card was charged only the agreed upon rate for the room, that was a relief after reading some of he other reviews.
I might stay again for just one night as the price just can't be beat for a place so close to the beach on Dana point. I would bring my own bedding though, and go with little expectations for the room. I'm just here for the beach.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Aimee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 20 June 2012

We checked in here went to our room there was urine and bugs all over the bathroom they refused to give me another room or refund my money. They also refused to tell me who owned it or managed it . By far the worst place I've ever stayed.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank ajmancini75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dana Point Harbor Inn

Property: Dana Point Harbor Inn
Address: 25325 Dana Point Harbor Dr, Dana Point, CA 92629-2902
Region: United States > California > Orange County > Dana Point
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool
Hotel Style:
Ranked #12 of 12 Hotels in Dana Point
Number of rooms: 46
Reservation Options:
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Also Known As:
Dana Point Harbor Hotel Dana Point

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