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“Very Good, with "comments". Weak management.”

Chart House Restaurant - Dana Point
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Ranked #12 of 146 Restaurants in Dana Point
Certificate of Excellence
Price range: US$40 - US$60
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Bar Scene, View
Dining options: After-hours, Dinner, Reservations
Dining style: Casual Elegant
Cross street: Pacific Coast Highway
Transit: PCH/Blue Lantern - bus
Description: From amazing views of the Pacific Ocean & Dana Point Harbor to unparalleled cuisine, Chart House is a feast for the eyes as well as the palate. Savor a seamless blend of fine seafood & steaks, while you enjoy the elegant atmosphere & impeccable service. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 30 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From top-of-the-catch seafood to succulent steaks, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as New Wave Sur & Turf, Macadamia Crusted Mahi & our slow roasted Prime Rib. We also offer a daily selection of fresh fish, an extensive collection of fine wines & decadent desserts like our famous Hot Chocolate Lava Cake.
Orange County, California
Level 3 Contributor
20 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Very Good, with "comments". Weak management.”
Reviewed 15 May 2014

Having waited 6+ years to return to Chart House in Dana Point it was time for a reset. Host/ess stand experience was like before. Disjointed. 3 different staffers asked name, then although there early for reservation, was told to wait over here until the manager greeted next guest in line. The manager was disinterested and joked about the multiple greetings at the door. He was not professional in the least. Once seated our server (Casey?) was wonderful. Smooth, unobtrusive, knew his stuff. A real pleasure. The food, as usual, did not bowl us over, but it was tasty. Two had prime rib, I had salmon. A side of mushrooms finished the dinner. Started w/crab/shrimp/mango appetizer that was delicious. My biggest concern w/this place is management. Ohn yes, bar was without Grey Goose AND martini glasses. A missed opportunity to upswell. At table, still no Grey Goose available. Again, this place has a management problem. Felt bad for the friendly, capable bartender who had to make excuses. Overall....a B or B-

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Live4GoodEats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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426 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Skaneateles, New York
Level 4 Contributor
38 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Terrible one of the worse experiences ever”
Reviewed 14 May 2014 via mobile

First the good news. The view is magnificent. We had made a reservation and were seated on time. We had 9 people and were anxious to have some great food, service and wine. It took the waiter 15 minutes to even acknowledge us. We ordered drinks and they came 45 minutes later. We had to go to the bar to get another bottle of wine. Appetizers took an hour so we went to the salad bar first. Our plates were not cleared. The food was average at best. The manager came over and said the waiter was slammed and he was sorry. They gave us the molten chocolate cake on the house which was excellent. Everyone in our party was so disappointed and we are all sales people so we are easy to please. The waiter simply did not care. Our bill was $900 and His 18 percent was included so maybe he did not feel he needed to actually wait on us. Terrible, terrible, terrible. If you go eat somewhere else and order the chocolate cake and enjoy the view.

Helpful?
Thank Ccpayne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level 6 Contributor
117 reviews
62 restaurant reviews
common_n_restaurant_reviews_1bd8 41 helpful votes
“The quality of the food only equalled by the view quality!”
Reviewed 13 May 2014

I have visited many Chart Houses over the years, from Nashua NH to Lake Tahoe, now to Dana Point. The best dinner in a Chart House by far, but pricey. While worth it with great service too, it would remain for special occasions.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank skihorse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laguna Beach, California
Level 6 Contributor
303 reviews
199 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
“Best Dana Point Resturaunt with Romantic Views”
Reviewed 23 April 2014

My wife and I love the Chart House in Dana Point overlooking the harbor. We live at the beach, but a great view never gets old like us. We enjoyed the Sea Bass and scallops as an appetizer with a bottle of wine. Service was quick, attentive and the restaurant is quiet and relaxing. The view is simply awesome as the restaurant sits high above the harbor. When its a little warmer (unless you're from a colder climate,) they offer heaters and tables outside too.

Visited February 2014
Helpful?
Thank OC-RaiderFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Lake Tahoe, California
2 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Never disappointed !!!”
Reviewed 22 April 2014

I've coming to Dana Point for years but never tried the Chart House here. Wow what a view & the meal was excellent as is always at the Chart House's that I've visited

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Hank S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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