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“Awesome Experience”

Chart House Restaurant - Dana Point
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Ranked #14 of 144 Restaurants in Dana Point
Price range: US$40 - US$60
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Romantic, View, Special Occasion Dining, Local cuisine, Business meetings, Child-friendly, Bar Scene, Groups
Dining options: After-hours, Dinner, Full Bar, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Valet Parking, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Pacific Coast Highway
Transit: PCH/Blue Lantern - bus
Description: From amazing views of the Pacific Ocean & Dana Point Harbor to unparalleled cuisine, Chart House is a feast for the eyes as well as the palate. Savor a seamless blend of fine seafood & steaks, while you enjoy the elegant atmosphere & impeccable service. Since 1961, Chart House has been dedicated to providing the ideal dining experience. With 30 historic, waterfront & showcase locations across the U.S., Chart House offers spectacular views & exceptional service that you’re sure to enjoy. From top-of-the-catch seafood to succulent steaks, our renowned chefs have tailored a menu to complement local cuisine while introducing a hint of the exotic. Choose from our famous entrées such as New Wave Sur & Turf, Macadamia Crusted Mahi & our slow roasted Prime Rib. We also offer a daily selection of fresh fish, an extensive collection of fine wines & decadent desserts like our famous Hot Chocolate Lava Cake.
payson
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
“Awesome Experience”
Reviewed 3 July 2014

Stunning and excellent service! The food was excellent and the views were breathtaking. Very memorable experience.

Visited July 2014
Helpful?
Thank moose910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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408 reviews from our community

Visitor rating
    161
    125
    68
    29
    25
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Thai first
  • Any
English first
Los Angeles, California
Level Contributor
20 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Impersonal service, tired food, expensive, smoke”
Reviewed 17 June 2014

We had hoped for a special experience for our anniversary. Other locations in this corporate chain restaurant had been a very positive, if formulaic, experience. This time we went for the view.

Summary - staff seemed to have their minds on other things, the food was mostly disappointing, we had to move tables because of cigarette smoke, waiter was overly loud and perfunctory.

Our table was booked ahead by the Blue Lantern Inn, and since we were running 10 mins late for our reserved time, we called ahead. "No problem". When we arrived, the greeter muttered something about, "We have gone to open seating". We had lost the window seat because we were 10 mins late (even though we had called). They seated us one row back, but the intimacy had been lost.

As we sat there, we became aware of an overpowering presence of cigarette smoke. I asked a server if the restaurant allowed smoking. She said, "Oh, no. That is coming from the smoking area." That area was right outside an open restaurant door, and coming straight in. We asked to be moved and ended up an almost viewless concrete booth.

Our server Cory appeared, with a penetrating voice that would befit an ESPN announcer. He seemed rushed, and that his mind was not on our table while he was talking with us. He ran through the menu at a speed, then disappeared. His attention during the course of the evening was minimal, and we never felt we had his undivided attention, even when he was talking with us.

Opening drinks, Kir Royale, were pleasant. Although the champagne was flat, as if from the last of an opened bottle, the flavor was very nice.

The food was a mixed bag. "Calamari and Friends" was probably the dullest calamari I can remember. I love calamari, and have tasted some that was beautifully done. Chart House failed on this one. It was flavorless, tired, and not tender. The Coconut Crunchy Shrimp was OK, not brilliant, but pleasant enough. The Herb Crusted Salmon - salmon nicely done, tender and tasty, not overdone. The Herb Crust was soggy and underdone. Would have returned it but our server was nowhere in sight.

The Lava Cake dessert was wonderful. The Blue Lantern Inn, where were staying, had covered the cost of this for our anniversary (thanks).

And on top of this, one of the servers was doing a loud, repetitive and very long sales pitch preso to the next booth about the advantages of their corporate rewards program. His main selling point was just how many properties the parent company owned.

Time to leave. Quite a wait for our server, then we left without any of the staff (who were just standing around) bidding us a goodnight.

Overall feeling - dining experience was adequate, impersonal, expensive. Would not go back there.

Next night we went to Cannons next door and had great service, lovely food, and a stunning view.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Jim E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
Level Contributor
52 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Stunning Views, Average food”
Reviewed 28 May 2014

I saw the views and reviews before I went. My thought was a restaurant on realestate that valuable has got to be good to sustain being there... Well, the food was average and the service was better than reviews i had read. The view and breeze were Califorinia Coast Line as one would expect and be searching for.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MEM505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
62 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
“Run”
Reviewed 26 May 2014

I honestly do not understand how they are still open. The only thing great about this Chart House is the view. The service was rushed and anything but good. The steaks were well below average and not cooked correctly.

Visited July 2013
Helpful?
Thank GeorgiaAugusta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level Contributor
38 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“great location, poor service, average food”
Reviewed 24 May 2014

The location is wonderful, with a nice view over the harbor and a terrace. Food was average and fine. The service was distracted and unreliable, brought several wrong orders, miscalculated the bill. Wheelchair access is poor. Improve your service, chaps and this would be recommendable.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank SamZu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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