You definately get what you paid for. When we booked we were told we were getting the last room. We were not told it would be a smoking room (I have asthma and would not have taken it). Upon check in we were informed it hadn't been used by any smokers for at least 2 years. So now they're lying to us. The stale smoke smell was extremely strong, despite their efforts to air out the room. Room in general was not very clean, and the furniture was battered.
We noticed we had no toilet paper and called the front desk. When someone brought up a roll he was blatantly rude and seemed really put out. Strangely he was followed by someone really polite 5 min. Later with a second roll.
Great location, but really needs to be cleaned up. I would not stay again.
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- Also Known As:
- Dana Point Marina Hotel Dana Point