The people here are great. When we asked for toothpaste or extra towels, we got exactly what we needed quickly and with a smile.
The tub and sink drained very poorly; a 5 minute shower had my feet completely inundated. We asked the desk clerk to fix it while we were out to dinner, and it did drain a "bit" faster after that, but there is a problem with a main drain somewhere requiring the attention a professional plumber.
The room (especially the bathroom) was old-looking, with a small amount mildew along the sides of the mirror, obvious caulk patching here and there, and earwigs running around at night.
The "Harbor View" room on the first floor is really a "Parking Lot View". And the ceiling made that creaking noise every time someone walked around in the room above. I suggest you get up to the top floor for a view of the harbor.
The TV in the room is an old CRT with snow on most channels. It wasn't even bolted down, maybe they would like you to take it ;^) The small refrigerator made a lot of noise when it was running, which was about half the time.
The bed was old but firm. It was made using a standard flat sheet (instead of a fitted sheet) on the mattress. I tend to wiggle a lot in my sleep, and the sheet just would not stay in place. So I slept badly on a wrinkled surface, sometimes directly on the mattress.
The breakfast was OK, but the only hot item was putting a plain pasty store bought bagel into the toaster. They had a few different kinds of cold cereal including my favorite Honey Nut Cheerios. Also some juice, fresh fruit, individually packaged danish, coffee, and tea.
There is no hot tub at the pool, which nobody seemed to be using during our very cloudy stay. I didn't use the "fitness center".
The best thing about this hotel for me is its location. Our business had everything to do with boats in the barbor, so the location was as perfect as possible. In fact, we arrived on a boat and had no car, so this was pretty much the only choice we had, other than staying on the boat.
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- Also Known As:
- Dana Point Marina Hotel Dana Point