For the most part, we had a wonderful experience for my wife's birthday celebration from check in to check out. Just a few issues though. We ate at Raya in the hotel. The food was OK but the service was overzealous. We did not have 2 minutes of peace without someone coming over to ask us if we were enjoying ourselves. There is a fine line to good service. On another note, we enjoyed our couples massage and were well taken care of. Prices, however, were quite steep in comparison to other fine hotels we've visited. My biggest gripe though has to be about getting charged $35 for valet parking when paying very high room rates. Come on people, this is really pushing the envelope. We had breakfast in our room and the food and portion size were great. The staff went out of there way to give us a enjoyable experience but I do not expect I will return to this venue anytime soon.
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- Also Known As:
- The Ritz-Carlton Laguna Niguel Hotel Dana Point
- Ritz Dana Point
- Ritz-Carlton Dana Point
- Ritz Carlton Laguna Niguel