Room 4517 shower had not been cleaned. Several long hairs were stuck to side of the marble shower which I didn't notice until it was too late. The concierge was apologetic and credited our party with a $200 resort credit. Additionally, used gum is stuck behind elevator handles and under tables.
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- Also Known As:
- The Ritz-Carlton Laguna Niguel Hotel Dana Point
- Ritz Dana Point
- Ritz-Carlton Dana Point
- Ritz Carlton Laguna Niguel