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“Wow!!!! Simple as that!!”

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The Ritz-Carlton, Laguna Niguel
Ranked #2 of 12 Hotels in Dana Point
Certificate of Excellence
GreenLeadersBronze level
Burbank, California
Level Contributor
153 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Wow!!!! Simple as that!!”
5 of 5 bubbles Reviewed 17 June 2014 via mobile

A bit (a lot) pricey, but also super classy without being ostentatious!!

Stayed two nights for our anniversary in May and will definitely make it an annual event!! Wonderful room, great (and accommodating staff), and that amazing view!!!

We've stayed at some pretty nice hotels, but the Ritz Carlton in Laguna takes the cake!! Arguably, the best hotel we have ever stayed at!!

If you can afford it, even for one night, stay there! It's that nice!!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DocSnarky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 18 June 2014
Happy Anniversary! We look forward to creating another memorable, unique, and personal experience for you again next May.
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2,011 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (547)
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English first
Los Angeles, California
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

My family and I keep coming back, but I never take time to write a review. We love this beautiful property, well managed, has wonderful staff and simply everything works. This hotel has an amazing view, and it's set right above a beautiful beach. The staff is very helpful in setting you up at the beach if that's how you would like to spend the day. Besides the cafe in the lobby (great) we only dined in the main restaurant. The food was only nice, not dramatic, and it has only a casual feel at night. My favorite space is the deck restaurant. Great view, great energy and great food and drinks. Ritz Carlton staff, thank you so much for making our weekends special! You are amazing!

Room Tip: Last time we had two rooms by the pool. At time of booking we thought it would be a great idea. But...
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank solofilm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 18 June 2014
Thank you very much for your loyalty. It is our desire to continue to provide you with unique, memorable, and personal experiences each and every time you visit us. We couldn't agree with you more that Salt Creek Beach is phenomenal. See you soon!
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East Grand Rapids, Michigan
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 June 2014

After staying at the Ritz in Chicago my standards were very high- and this location did not dissapoint. We arrived early and the check in process was very quick, unfortunately there was not a room available so we decided to have lunch at the hotel while we waited. We ate on the outdoor deck, the view was breathtaking! The food and service at the restuarant were wonderful as well.
When we got our room I was a bit dissapointed as there was no crib and the baby proofing was not done as I had asked- however this was remedied within 10min. We spent a lot of time at the pool, there was not shortage of fresh towels and cucumber water. When we wandered to the beach there was a golf cart to take us (we had a toddler with us so walking would have been cumbersome) and there is a beach butler service that provides sunscreen, toys, towels, and water once you get down to the beach (spoiled)!
The decor of the hotel and the rooms is elegant and trendy, the cleanliness exceeded my expecations. I would love to have a chance to stay at this property again.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 17 June 2014
We loved your photo thank you! We always want to ensure our littlest Ritz-Carlton guests are happy too. We look forward to welcoming you back soon and we promise to have your room set just as you requested. Thank you for choosing The RItz-Carlton, Laguna NIguel.
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Dallas, Texas
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

The amazing views! The Ritz was beautiful but the views were amazing! Last time we were here we stayed at the St. Regis. Another beautiful resort. The Ritz seemed alot busier. We did go on 4th of July weekend, so what can you expect. The rooms did seem a bit older but we were fine. The beach was quite a walk, and with 2 little ones it was a bit of a challenge. At the beach they let you borrow beach chairs and towels - again - a good walk to the beach. The beach was very crowded. The water was a little too cold for us. We did use the pool and kids had fun. Not too crowded. The food was great. Breakfast had a good variety. Lots of waiting time as again it was July 4th weekend. We took a day trip to Disneyland and our little ones loved it. We love California and will be back!

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nancygamez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 17 June 2014
The 4th of July holiday is a fantastic time to be a guest at The Ritz-Carlton, Laguna NIguel! Thank you for staying with us last year and we hope to welcome you back again soon.
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Level Contributor
3 reviews
5 of 5 bubbles Reviewed 15 June 2014 via mobile

From check-in to check-out and from valet parking to the cleaning crew and everyone in between, I felt so privileged to be here!!! I flew my grandmother and myself out to Cali as a surprise bday trip for her. During booking I was asked if I had been to the property before and/or if we were celebrating any occasion. This was both of our first trips to Cali and we celebrated a bday and a job promotion. Upon arrival, valet service was attentive, professional, friendly, and efficient. You could tell the employees were loving their jobs which speaks volumes about the company.

My grandmother and I were promptly escorted to the main desk to check in and were questioned about our flight and wished us a happy weekend for celebration. Once we arrived in our room (standard with two queens room 2035), We were surprised to find delicious chocolates on our beds, a letter from our maid servant,and even a voucher for our dining!!! AND, about an hour after the sun went down, we had a knock on our door and a server entered with even more complimentary desserts including chocolate covered strawberries and a very large portioned brownie treat.

While the property is gorgeous, neat, and has beautiful views of the ocean, what truly sets The Ritz Carlton Laguna Niguel above the competition is their customer experience. One doesn't simply stay at the Ritz. One has a genuine luxurious experience from booking to check-out.

We didn't dress fancy during our stay nor do we frequently stay at luxurious properties but we were treated as though we were royalty. The complimentary gifts were a garnish on top of an already amazing stay but the way we were treated is why I will only stay here when in Laguna.

Warm regards from Denver,CO.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandria101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 16 June 2014
Your photos are stunning....we really enjoyed seeing them. Thank you for your trust in our property. We are delighted you had a memorable experience while here and we look forward to many more in the future.
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Houston, Texas
Level Contributor
145 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 bubbles Reviewed 12 June 2014 via mobile

Stunning property! The views from the hotel are breathtaking and the hotel itself is gorgeous. Rooms are beautiful and spacious, as well as the lobby, restaurants, pools, and all public areas. The service can't be faulted. We had breakfast at the hotel and it was delicious. This is how every Ritz should be!

Stayed June 2014, travelled as a couple
Helpful?
Thank travelbirds0809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 16 June 2014
Thank you for staying with us! We enjoyed seeing your photos. Will you be returning soon?
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
163 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

One of the best Ritz Carltons there is...have been visiting for a number of years now.. ocean view rooms are fantastic, the service impeccable and attention to detail amazing. Once you go down the bluff to the beach below the view is great and the water just amazing. Beware the big waves though as you may scrap your skin once pushed on the seabed by the shore.... Great activities for the children, and amazing areas to lounge and relax. Best in Orange county...

Room Tip: Ocean view rooms are the best.
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review, 16 June 2014
We are delighted you enjoyed your stay with us. Thank you for your continued business and loyalty! We look forward to creating many more unique, personal and memorable experiences for you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Laguna Niguel

Property: The Ritz-Carlton, Laguna Niguel
Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Phone Number:
Region: United States > California > Orange County > Dana Point
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel

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