This was not even close to a Ritz experience.... Took 1 full hour to get Ca from valet.... No lounge seats, probably because there is nobody stopping outside people from coming to the pool.
At the poo bar/restaurant l it took one hour to get simple food.
When an older person in our party needed the shuttle from the beach we needed to convince the driver that the person was more important then the chairs he was trying to bring.
Property is maginificent but the place needs a service overhaul...
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- Also Known As:
- The Ritz-Carlton Laguna Niguel Hotel Dana Point
- Ritz Dana Point
- Ritz-Carlton Dana Point
- Ritz Carlton Laguna Niguel